Insurance Advisor: Client Care & Renewals

Barker Munro Recruitment Ltd; Maidstone; On-site; GBP 22,000 - 30,000; Full time

Job summary

A well-established insurance company in Maidstone is seeking an Insurance Advisor to serve as the first point of contact for clients. This role focuses on resolving queries, supporting policy administration, and introducing new products. The ideal candidate should have customer service and sales experience, and be driven to provide an exceptional customer experience. A selection of benefits are offered, including health insurance and a pension package.

Benefits

Health Insurance

Parking

Holiday

Life Insurance

Pension package

Qualifications

• Drive, energy, and enthusiasm for customer experience.
• Confident personality who can work both in a team and independently.
• Bright, engaging, and shows initiative.
• Desirable: experience in the Insurance Industry.

Responsibilities

• First point of contact for clients—handling queries and resolving issues.
• Support policy administration and client retention.
• Process general customer enquiries and policy alterations.
• Proactively establish new sales opportunities by cross selling.

Skills

Customer service experience

Sales experience

Interpersonal skills

Communication skills

Relationship-building abilities

Job description

A well-established insurance company in Maidstone is seeking an Insurance Advisor to serve as the first point of contact for clients. This role focuses on resolving queries, supporting policy administration, and introducing new products. The ideal candidate should have customer service and sales experience, and be driven to provide an exceptional customer experience. A selection of benefits are offered, including health insurance and a pension package.