Insurance Account Handler – Hybrid & Growth

Everywhen, part of the Ardonagh Group; Costessey; Hybrid; GBP 22,000 - 34,000; Full time

Benefits offered by this job

26 days holiday

Career progression across Ardonagh

CII/ACII qualifications

Pension scheme

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen, part of the Ardonagh Group, is hiring an Insurance Account Handler in Norwich. The role offers Monday–Friday hours, a basic salary related to experience, and a generous bonus structure, with hybrid and flexible working options.

You will support a designated client portfolio, be their first point of contact, and build strong relationships, handling queries as they arise. Customer service or sales experience is welcomed and progression opportunities across the Ardonagh family are

Qualifications

• Experience in customer service or sales is beneficial.
• Ability to build strong client relationships and handle queries.
• Willingness to learn and be proactive, with entrepreneurial spirit.

Responsibilities

• Support a designated client portfolio as first point of contact.
• Build relationships and respond to client queries as they arise.
• Collaborate with teammates to deliver exceptional service and outcomes.

Skills

Customer service

Relationship building

Sales mindset

Proactive

Teamwork

Integrity

Job description

Everywhen, part of the Ardonagh Group, is hiring an Insurance Account Handler in Norwich. The role offers Monday–Friday hours, a basic salary related to experience, and a generous bonus structure, with hybrid and flexible working options.

You will support a designated client portfolio, be their first point of contact, and build strong relationships, handling queries as they arise. Customer service or sales experience is welcomed and progression opportunities across the Ardonagh family are