Insurance Account Handler — Client Relationship Champion

Everywhen; Newcastle upon Tyne; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement of 26 days + bank

Pension scheme

Wellbeing support

Volunteer day

Career progression opportunities

Job summary

Everywhen in Newcastle is seeking an Account Handler to join our Insurance team. You will be the first point of contact for a designated client portfolio, delivering excellent service and building lasting relationships.

The ideal candidate will have Insurance industry experience, strong communication, and a proactive, entrepreneurial approach, with the ability to handle queries by phone or email. Join a friendly, inclusive environment with opportunities to develop and progress across the

Qualifications

• Experience in Insurance industry is essential.
• Strong communication and interpersonal skills.
• Proactive and entrepreneurial mindset, with customer‑facing experience.

Responsibilities

• Support a designated client portfolio and act as the first point of contact for queries.
• Build strong relationships with clients and respond to inquiries via phone and email.

Skills

Customer service

Relationship building

Phone communication

Job description

Everywhen in Newcastle is seeking an Account Handler to join our Insurance team. You will be the first point of contact for a designated client portfolio, delivering excellent service and building lasting relationships.

The ideal candidate will have Insurance industry experience, strong communication, and a proactive, entrepreneurial approach, with the ability to handle queries by phone or email. Join a friendly, inclusive environment with opportunities to develop and progress across the