Insurance Account Handler Apprentice: 18-Month Career Launch

Howden; Greater Manchester; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Fully funded professional certificates

Pension scheme

Job summary

Howden in the United Kingdom is launching an 18-month apprenticeship for an Insurance Account Handler. You'll start with a structured induction and join the Commercial & Schemes team, gradually taking on more responsibility while learning the foundations of commercial insurance.

You’ll gain real experience, complete funded professional qualifications, and build strong client relationships through email and phone support, with a focus on accuracy and excellent service.

Qualifications

• No prior insurance experience required; training provided.
• Must have the full and unrestricted right to work in the UK.
• Must have lived permanently in the UK for the last 3 years.
• GCSE English and Maths at grade 4/C or higher; no overlapping qualification.

Responsibilities

• Learn foundations of commercial insurance and how an Account Handler supports clients.
• Draft clear and professional email correspondence for clients and insurers.
• Build confidence speaking with clients and insurers via email and phone.
• Help gather and share information to manage policies and support client requests.
• Support maintaining accurate and up-to-date client records.
• Build long-term relationships and provide excellent customer service.
• Learn how amendments to policies are managed and the renewals process.

Skills

Curious and motivated to learn

Confident communicator

Relationship building

Organised and detail oriented

Proactive and collaborative

Education

GCSE English and Maths at grade 4/C or above

Job description

Howden in the United Kingdom is launching an 18-month apprenticeship for an Insurance Account Handler. You'll start with a structured induction and join the Commercial & Schemes team, gradually taking on more responsibility while learning the foundations of commercial insurance.

You’ll gain real experience, complete funded professional qualifications, and build strong client relationships through email and phone support, with a focus on accuracy and excellent service.