Insurance Account Handler

Stride Resource Management Ltd; Swansea; On-site; GBP 25,000 - 35,000; Full time

Job summary

Stride Resource Management Ltd, an award-winning independent insurance broker near Swansea, seeks an Insurance Account Handler to manage Property Owners, Real Estate, and Commercial Insurance portfolios. The role offers a professional environment with training and progression opportunities in a supportive team.

You will handle renewals, advise on risk and cover options, and coordinate with insurers to obtain the best terms while building strong relationships with landlords, investors, and

Qualifications

• Experience in personal lines, commercial or property insurance.
• Professional, organised, and proactive.
• Enjoys client-facing work and building strong relationships.
• Eager to develop your career (Cert CII supported).

Responsibilities

• Handle renewals, mid-term adjustments, and new business.
• Advise clients on risk, cover options, and more.
• Liaise with insurers and underwriters to arrange the best terms.
• Build trusted relationships with landlords, investors, and property managers.

Skills

Personal lines

Commercial insurance

Property insurance

Client relationships

Cert CII support

Education

Cert CII

Job description

Office near Swansea

Join an award-winning, independent insurance broker with over 20 years' experience in property and commercial insurance. This is a professional environment where expertise, career growth, and client service go hand in hand with a supportive, people-focused culture. The team works with a wide range of clients from private landlords to large commercial property investors, supported by strong insurer relationships, including Lloyd's of London and exclusive arrangements.

You'll be part of a company that invests in its people, provides structured training, and encourages progression all in a collaborative, approachable atmosphere.

The role

As an Insurance Account Handler, no two days are the same. You'll manage portfolios of Property Owners Insurance, Real Estate Insurance, and Commercial Insurance, supporting clients across every stage of the insurance lifecycle.

What you’ll do:

• Handle renewals, mid-term adjustments, and new business
• Advise clients on risk, cover options, and more
• Liaise with insurers and underwriters to arrange the best terms
• Build trusted relationships with landlords, investors, and property managers

Typical clients:

• Residential landlords
• Commercial property investors and Build to Rent operators
• Block management companies (high-value flats and purpose-built developments)
• Unoccupied or development properties

About You

• Experience in personal lines, commercial or specifically property insurance
• Professional, organised, and proactive
• Enjoys client-facing work and building strong relationships
• Eager to develop your career (Cert CII supported)

If you're looking for a role where you can grow your career, make an impact, and be part of a supportive, collaborative team, this is the one to apply for.