Commercial Account Handler

Greenfield Insurance Services Ltd; Park Gate; On-site; GBP 25,000 - 35,000; Full time

Job summary

Greenfield Insurance Brokers in Segensworth, Hampshire, is seeking an Insurance Account Handler to manage all client insurance requirements, primarily for Property Owners and SME clients, delivering exceptional service and building long-term relationships.

This full-time, permanent role offers exposure to a broad range of insurance products, with duties from new business through renewals, guidance on claims, and close collaboration with insurers to secure appropriate cover and prompt

Qualifications

• Experience in commercial insurance is preferred.
• Strong communication and client relationship skills.
• Organised, detail oriented and able to multitask.
• Proactive, customer-focused approach.
• Enjoys working in a small, collaborative team.

Responsibilities

• Managing client accounts from new business through to renewals and mid-term adjustments.
• Handling insurance arrangements for Property Owners and SME commercial clients.
• Providing claims guidance and support to help settlements.
• Building and maintaining strong relationships with existing clients.
• Ensuring clients have appropriate insurance cover for their exposures.
• Providing accurate and professional insurance advice in line with regulatory requirements.
• Working closely with insurers and clients to deliver excellent service and outcomes.

Skills

Insurance experience

Communication skills

Relationship-building

Organised

Customer-focused

Job description

Location: Segensworth, Hampshire Hours: Full-Time, Permanent (35 hours per week) Monday to Friday, 9:00am - 5:00pm (No weekends) Salary: Competitive and dependent on experience

Greenfield Insurance Brokers is a growing independent brokerage based in Segensworth. We are looking for an enthusiastic and professional Insurance Account Handler to join our friendly and supportive team. This is an excellent opportunity for someone looking to develop their career within a well-established independent broker, gaining comprehensive knowledge of the insurance market and a broad range of insurance products. As our business continues to expand, there will be opportunities to further develop your expertise across additional product lines.

The Role

As an Insurance Account Handler, you will be responsible for managing all aspects of clients’ insurance requirements, primarily for Property Owners and SME business clients. You will play a key role in delivering exceptional service and building long‑term client relationships.

Key Responsibilities

• Managing client accounts from new business through to renewals and mid‑term adjustments.
• Handling insurance arrangements for Property Owners and SME commercial clients.
• Providing claims guidance and support, helping clients achieve prompt and successful claim settlements.
• Building and maintaining strong relationships with existing clients.
• Ensuring clients have appropriate and adequate insurance cover for their individual exposures.
• Providing accurate and professional insurance advice in line with regulatory requirements.
• Working closely with insurers and clients to deliver excellent service and outcomes.

About You

• Has previous insurance experience, ideally within commercial insurance.
• Possesses strong communication and relationship‑building skills.
• Is organised, detail‑oriented, and able to manage multiple tasks effectively.
• Demonstrates a proactive and customer‑focused approach.
• Enjoys working as part of a small, collaborative team.
• Is committed to delivering high standards of client service.

If you are looking for an opportunity to further your insurance career with an independent brokerage that values its people and clients, we would love to hear from you.