Insurance Account Handler

Arkwright Insurance; Bolton le Sands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company pension scheme

Friendly team culture

Career progression opportunities

Professional development

Job summary

Arkwright Insurance invites applications for a Commercial Insurance Account Handler in Bolton. You will manage a portfolio of commercial clients across diverse industries, delivering expert advice and outstanding service throughout the insurance journey.

In collaboration with Account Executives and leading insurers, you will foster long-term relationships, handle renewals and mid-term changes, and identify cross-sell opportunities while maintaining FCA compliance.

Qualifications

• Experience in commercial insurance and client service.
• Knowledge of commercial insurance products and broader market.
• Excellent communication and relationship-building skills.
• Strong organisational skills with attention to detail.
• Ability to manage multiple priorities in a busy environment.
• Experience using insurance broking systems and good IT skills.
• Cert CII qualification (or working towards it) advantageous.

Responsibilities

• Managing a portfolio of commercial insurance clients.
• Handling renewals, mid-term adjustments, new business enquiries and policy administration.
• Obtaining competitive quotations and presenting suitable insurance solutions.
• Building strong relationships with clients and insurer partners.
• Delivering a professional, responsive and proactive customer experience.
• Supporting Account Executives with client retention and business development.
• Identifying opportunities to cross-sell and enhance client cover where appropriate.
• Maintaining accurate records and ensuring full FCA compliance.

Skills

Commercial insurance experience

Customer service orientation

Communication skills

Organisational skills

Multitasking / prioritisation

IT skills

Cert CII (or working towards)

Education

Cert CII qualification (or working towards it)

Tools

Insurance broking systems

Job description

Commercial Insurance Account Handler Bolton Up to £30,000 (DOE) & Benefits

Looking for your next move in commercial insurance?

If you're an experienced Commercial Insurance Account Handler who enjoys building lasting client relationships and delivering first-class service, this could be the opportunity you've been looking for.

Arkwright Insurance is a growing independent insurance brokerage that prides itself on putting clients first. With a supportive team, genuine career development opportunities and a collaborative working environment, you'll be joining a business where your expertise is recognised and your career can thrive.

The Insurance Account Handler Role

As a Commercial Insurance Account Handler, you'll manage your own portfolio of commercial clients across a broad range of industries, ensuring they receive expert advice and outstanding service at every stage of their insurance journey.

Working closely with Account Executives and leading insurers, you'll play a key role in maintaining long-term client relationships while supporting business growth.

What You'll Be Doing

• Managing a portfolio of commercial insurance clients.
• Handling renewals, mid-term adjustments, new business enquiries and policy administration.
• Obtaining competitive quotations and presenting suitable insurance solutions.
• Building strong relationships with clients and insurer partners.
• Delivering a professional, responsive and proactive customer experience.
• Supporting Account Executives with client retention and business development.
• Identifying opportunities to cross-sell and enhance client cover where appropriate.
• Maintaining accurate records and ensuring full FCA compliance.

What We're Looking For

You’ll already have experience within commercial insurance and be passionate about providing excellent customer service.

Ideally you’ll have:

• Previous experience as a Commercial Insurance Account Handler or in a similar role.
• Good knowledge of commercial insurance products and the wider insurance market.
• Excellent communication and relationship-building skills.
• Strong organisational skills with great attention to detail.
• The ability to manage multiple priorities in a busy environment.
• Experience using insurance broking systems and strong IT skills.
• Cert CII qualification (or working towards it) would be advantageous, but isn’t essential.

What's On Offer?

• Competitive salary (from £25K - £30K) dependent on experience.
• Company pension scheme.
• Friendly, supportive and collaborative team culture.
• Genuine opportunities for career progression within a growing business.
• The chance to join a respected brokerage that values its people and invests in their development.

Ready for your next challenge?

If you’re looking to join a business where your experience will make a real difference and where you’ll have the opportunity to develop your career, we’d love to hear from you.