Installations Team Lead - Customer Service

Allscreens Nationwide Ltd; Steeton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Induction and training programme

Investors in People award

Healthcare and pension provisions

Free on-site parking

Excellent transport links to Leeds, BR

Cycle to work scheme

Company Events

On site Canteen (Subsidised food)

Job summary

Acorn is seeking a Customer Service Team Supervisor (Installations) at our Steeton HQ in West Yorkshire. You will lead the UK Installations Department, ensuring delivery of tasks to time and quality standards while supporting field staff and coordinators.

We value enthusiastic leaders with a track record in customer service, team supervision, and process improvement. The role is full-time, permanent, working 40 hours Monday to Friday, with onsite facilities and benefits described in the listing.

Qualifications

• Experience leading a team in a customer service environment.
• Strong communication and organisational skills.
• Able to supervise multiple tasks and coordinate with field staff.

Responsibilities

• Supervise UK Installations Department to meet targets and deadlines.
• Monitor daily/weekly/monthly tasks and ensure quality.
• Coordinate with installation coordinators and field engineers.
• Identify training needs and arrange development opportunities.

Skills

Team leadership

Customer service

Communication

Job description

Acorn is seeking a Customer Service Team Supervisor (Installations) at our Steeton HQ in West Yorkshire. You will lead the UK Installations Department, ensuring delivery of tasks to time and quality standards while supporting field staff and coordinators.

We value enthusiastic leaders with a track record in customer service, team supervision, and process improvement. The role is full-time, permanent, working 40 hours Monday to Friday, with onsite facilities and benefits described in the listing.