Installation & Maintenance Technician (Customer Engineering)

Air Products; Crewe; On-site; GBP 28,000 - 40,000; Full time

Job summary

Air Products is seeking Installation and Service Technicians to deliver maintenance services to customer installations across the North West. You will perform hands‑on mechanical work, inspections, and compliance tasks, including commissioning/decommissioning support for projects.

Responsibilities include installation/removal of equipment, troubleshooting, preventive maintenance, and maintaining documentation. Experience with cryogenic systems and high‑pressure gas handling is advantageous.

Qualifications

• Recognised apprenticeship and/or HNC/NVQ Level 3 in Engineering discipline.
• Maths and English (Grade C or above) required.
• Full UK Driving Licence essential.

Responsibilities

• Install and remove equipment; troubleshoot, repair, and perform preventive maintenance.
• Carry out statutory and non-statutory maintenance in a timely manner.
• Support commissioning/decommissioning activities for projects.

Skills

Brazing

Welding

Fabrication

Driving Licence

Education

Instrument/Electrical/Mechanical Apprenticeship

HNC or NVQ Level 3 in Engineering

Maths & English (Grade C+)

Tools

ServiceMax

WorkDay

Job description

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Reimagine What’s Possible

We are looking for Installation and Service Technicians to deliver maintenance services to customer installations across the North West. These services include hands‑on mechanical work, periodic inspections, and legally required compliance activities. Work will range from small‑scale leisure cylinder accounts to complex, high‑volume operational customers.

You will be responsible for installation and removal of equipment, troubleshooting, repair work, preventive maintenance, legal (PSSR) inspections, and supporting onsite project teams with commissioning/decommissioning activities.

You will work on diverse applications, primarily cryogenic equipment, pumps, motors, and high‑pressure systems involving gases such as hydrogen, oxygen, nitrogen, argon, and CO₂. Industries served include manufacturing, leisure, food processing, medical applications, and hydrogen for mobility (H2fM).

Key Responsibilities

• Full engagement in Basic Safety Process (BSP) activities, including attendance at BSP LII Sequential Safety Meetings and completion of daily/monthly BSP tasks.
• Adherence to customer‑specific safety protocols and procedures.
• Ensure safe operation and legal compliance of sites.
• Execute statutory and non‑statutory maintenance in a timely manner.
• Respond promptly to unplanned corrective maintenance.
• Maintain accurate documentation of all work performed.
• Maintain installed instrumentation (pressure, temperature, flow, level, gas detection).
• Service safety devices (pressure relief valves, bursting discs).
• Maintain shutdown systems, control valves, and pneumatic control systems.
• Support commissioning/decommissioning activities for projects.
• Provide verbal and in‑person support for external customers and internal operational plants.
• Liaise with customers for site access and job readiness.
• Collaborate with internal teams for installation approvals and “Safe to Fill” processes.
• Demonstrate discipline in using tools such as ServiceMax and WorkDay for work order management.

Requirements & Qualifications

• Recognised Instrument, Electrical, or Mechanical Apprenticeship and/or HNC or NVQ Level 3 in Engineering discipline, or equivalent industry experience.
• Good standard of education including Mathematics and English (Grade C or above).
• Full UK Driving Licence (essential).
• Experience with Pressurised Systems (PSSR 2000 compliance) – desirable.
• Skills in brazing, welding, or fabrication – desirable.