Installation & Maintenance Technician (Customer Engineering)

GB03 Air Products PLC; Carrington; On-site; GBP 32,000 - 52,000; Full time

Job summary

Air Products is seeking Installation and Service Technicians to deliver maintenance services across the North West. You’ll perform mechanical work, inspections, and compliance tasks on cryogenic equipment, pumps, and high-pressure gas systems for diverse industries.

The role involves installation/removal of equipment, troubleshooting, preventive maintenance, and support for commissioning/decommissioning activities. Travel and remote work are expected as projects require.

Qualifications

• Recognised Instrument, Electrical, or Mechanical apprenticeship and/or HNC or NVQ Level 3 in Engineering discipline, or equivalent industry experience.
• Good standard of education including Mathematics and English (Grade C or above).
• Full UK Driving Licence (essential).
• Experience with Pressurised Systems (PSSR 2000 compliance) – desirable.
• Skills in brazing, welding, or fabrication – desirable.
• Excellent communication and interpersonal skills with proven customer-facing experience.

Responsibilities

• Full engagement in Basic Safety Process (BSP) activities and related meetings.
• Adherence to customer-specific safety protocols and procedures.
• Ensure safe operation and legal compliance of sites.
• Execute statutory and non-statutory maintenance in a timely manner.
• Respond promptly to unplanned corrective maintenance.
• Maintain accurate documentation of all work performed.
• Maintain installed instrumentation (pressure, temperature, flow, level, gas detection).
• Service safety devices (pressure relief valves, bursting discs).
• Maintain shutdown systems, control valves, and pneumatic control systems.
• Support commissioning/decommissioning activities for projects.
• Provide verbal and in-person support for external customers and internal operational plants.
• Liaise with customers for site access and job readiness.
• Collaborate with internal teams for installation approvals and “Safe to Fill” processes.
• Demonstrate discipline in using tools such as ServiceMax and WorkDay for work order management.

Skills

Instrumentation

Electrical

Mechanical

Education

Engineering apprenticeship

HNC or NVQ Level 3

Tools

SAP

ServiceMax

Job description

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible

We are looking for Installation and Service Technicians to deliver maintenance services to customer installations across the North West. These services include hands‑on mechanical work, periodic inspections, and legally required compliance activities. Work will range from small‑scale leisure cylinder accounts to complex, high‑volume operational customers. You will be responsible for installation and removal of equipment, troubleshooting, repair work, preventive maintenance, legal (PSSR) inspections, and supporting onsite project teams with commissioning/decommissioning activities. You will work on diverse applications, primarily cryogenic equipment, pumps, motors, and high‑pressure systems involving gases such as hydrogen, oxygen, nitrogen, argon, and CO₂. Industries served include manufacturing, leisure, food processing, medical applications, and hydrogen for mobility (H2fM).

Key Responsibilities

• Full engagement in Basic Safety Process (BSP) activities, including attendance at BSP LII Sequential Safety Meetings and completion of daily/monthly BSP tasks.
• Adherence to customer‑specific safety protocols and procedures.
• Ensure safe operation and legal compliance of sites.
• Execute statutory and non‑statutory maintenance in a timely manner.
• Respond promptly to unplanned corrective maintenance.
• Maintain accurate documentation of all work performed.
• Maintain installed instrumentation (pressure, temperature, flow, level, gas detection).
• Service safety devices (pressure relief valves, bursting discs).
• Maintain shutdown systems, control valves, and pneumatic control systems.
• Support commissioning/decommissioning activities for projects.
• Provide verbal and in‑person support for external customers and internal operational plants.
• Liaise with customers for site access and job readiness.
• Collaborate with internal teams for installation approvals and “Safe to Fill” processes.
• Demonstrate discipline in using tools such as ServiceMax and WorkDay for work order management.

Requirements & Qualifications

• Recognised Instrument, Electrical, or Mechanical Apprenticeship and/or HNC or NVQ Level 3 in Engineering discipline, or equivalent industry experience.
• Good standard of education including Mathematics and English (Grade C or above).
• Full UK Driving Licence (essential).
• Experience with Pressurised Systems (PSSR 2000 compliance) – desirable.
• Skills in brazing, welding, or fabrication – desirable.
• Excellent communication and interpersonal skills with proven customer‑facing experience.
• Field‑based experience in installations and maintenance activities.
• Mechanical, piping, instrumentation, or fitter background.
• Familiarity with ERP platforms (e.g., SAP, ServiceMax) and PDA usage.
• Ability to work cross‑functionally in multi‑disciplined teams.
• Proactive, self‑motivated, and able to work independently.
• Strong problem‑solving skills and ability to work under pressure.
• Flexible and adaptable to changing priorities; willingness to work extended hours when required.
• Ability to travel frequently and work remotely.

Founded in 1940, Air Products is a world‑leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

Employee and Applicant Rights

Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbours and committed stewards of the environment.

Air Products is in every corner of the globe. Our team has over 21,000 people in over 50 countries, and we are one of the world’s leading industrial gas companies. We can offer opportunities like no other - and as we grow, so can you.