Installation Engineer - Alpha Manufacturing

The HEX Group; Hixon; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Health Cash Plan

Bonus scheme

Free onsite parking

Training and development

Job summary

HEX Living, part of The HEX Group, is hiring an Installation Engineer to install and complete outdoor living products across the UK. You will perform site surveys, coordinate with the team, and deliver first-class installations.

Join a growing business that values quality workmanship, safety, and customer satisfaction. The role is on-site with possible overnight stays and a competitive salary based on experience.

Qualifications

• Previous assembly, installation, or fitting experience.
• Excellent communication and customer service skills.
• Strong attention to detail and pride in workmanship.
• Flexible, hands-on, and able to travel for site work.

Responsibilities

• Install and assemble HEX Living products at customer locations.
• Conduct pre- and post-installation site surveys.
• Ensure installation processes and quality standards are met.
• Collaborate with Team Leader to meet delivery targets.
• Maintain tools and equipment and follow health and safety rules.
• Support on-site travel and overnight stays when required.
• Deliver exceptional customer service and represent the HEX Living brand.

Skills

Installation experience

Customer service

Attention to detail

Problem solving on-site

Tools

Tools handling

Job description

Installation Engineer - Alpha Manufacturing, Pasturefields Lane, Hixon

Employment Type: Full Time, Permanent

Application Start Date: 11-09-2026

Application End Date: 09-10-2026

Location: Pasturefields Lane, Hixon

State/County: Default

Zip Code: ST18 0PH

Country: United Kingdom

Work Style: On-site

Industry: Engineering services

Category: Engineering

Position: Other engineering

Installation Engineer

Hex Living | Hixon, Staffordshire

Build exceptional outdoor spaces. Deliver outstanding customer experiences. Join a growing success story.

At HEX Living, we're passionate about transforming outdoor spaces through beautifully engineered outdoor living products. As part of The HEX Group, a privately-owned and award-winning manufacturing group based in Staffordshire, we combine innovative design, premium materials, and world-class engineering to create products that are built to last.

Due to continued growth and increasing demand, we're looking for an enthusiastic and hands‑on Installation Engineer to join our expanding team.

The Role

As an Installation Engineer, you'll play a vital role in bringing our products to life at customers' homes across the UK. From carrying out site surveys to delivering high-quality installations, you'll be the face of HEX Living, ensuring every customer receives an exceptional experience.

No two days are the same. You'll travel to customer sites, work alongside colleagues to achieve installation targets, and take pride in delivering a first-class finish every time.

Key Responsibilities

• Install and assemble HEX Living products at customer locations
• Conduct pre- and post-installation site surveys
• Ensure all installation processes and quality standards are followed
• Work closely with the Team Leader to meet customer delivery deadlines
• Maintain and care for company‑issued tools and equipment
• Follow all health and safety requirements while working on‑site
• Support operational requirements, including occasional overnight stays where required
• Deliver outstanding customer service and represent the HEX Living brand professionally

What We're Looking For

We're looking for someone who is practical, reliable, and enjoys working both independently and as part of a team.

You'll Have

• Previous assembly, installation, or fitting experience
• Excellent communication and customer service skills
• Strong attention to detail and pride in quality workmanship
• A positive, can‑do attitude
• The ability to problem‑solve on‑site and work efficiently
• Flexibility to accommodate installation schedules and travel requirements

What We Offer

• Competitive salary (dependent on experience)
• Monday to Friday, 6:00am to 2:30pm (Flexibility required to support installation schedules)
• Up to 25 days holiday plus bank holidays
• Company bonus scheme
• Health Cash Plan
• Employee Assistance Programme
• Learning and development opportunities
• Free onsite parking
• Company food days and social events
• Long service awards
• Career development opportunities within a growing business

Why Join HEX Living?

This is an exciting opportunity to join a thriving business that is transforming outdoor living through innovation, quality, and craftsmanship. You'll be part of a supportive team where your contribution is valued and where you'll help deliver products that customers genuinely love.

The HEX Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace for all. If you require any support during the application process, please contact our People & Culture Team on 01889 272055.