Installations Planner

Howdens Joinery; Northampton, Watford; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme (12%)

25 days holiday

Job summary

Howdens Joinery is seeking a proactive Installations Planner to coordinate IT installations across our depot and office network. The role focuses on planning work, coordinating engineers, suppliers, and internal teams, and ensuring assets and information are ready for each installation.

You will join the Installations Planning team, building knowledge and taking on more responsibility. The role is four days onsite with one day from home, with UK travel and a full driving license required.

Qualifications

• Strong planner and coordinator required.
• Experience in installations, scheduling, field service, project support, administration, logistics, IT support or telecoms helps.
• Excellent organisation and ability to manage several priorities.
• Clear, proactive communication style.
• Experience coordinating people, appointments, tasks, suppliers or project activity.
• Attention to detail and practical problem-solving.
• Confident with Microsoft Office and learning new systems.
• Ability to build positive relationships across teams.

Responsibilities

• Planning and scheduling installation activity across depot and office network.
• Keeping project plans, actions and information accurate and up to date.
• Coordinating engineers, internal teams and third-party suppliers.
• Ensuring equipment and stock are available where needed.
• Tracking progress, spotting issues early and keeping work on schedule.
• Providing clear updates to colleagues and stakeholders.
• Supporting network and telephony incidents and service requests; meeting SLAs.
• Improving planning processes to boost team efficiency.

Job description

If you are organised, enjoy keeping people and plans on track, and have some experience in installations, field service, IT support, telecoms or a similar environment, this could be a great next move.

You do not need to be the person carrying out the installation. This role is about planning the work, coordinating our teams and suppliers, and making sure each installation has the right people, equipment and information in place.

You will join our Installations Planning team, helping to coordinate IT installations across our depots and offices while building your knowledge and taking on more responsibility.

This is a full time role based 4 days onsite at our office in Northampton or Watford with 1 day from home. There may be some travel to depots therefore a full UK driving license is essential.

What you'll be doing

• Planning and scheduling installation activity across our depot and office network
• Keeping project plans, actions and key information accurate and up to date
• Coordinating engineers, internal teams and third-party suppliers
• Making sure equipment and stock are available when and where they are needed
• Tracking progress, spotting issues early and helping to keep work on schedule
• Providing clear updates to colleagues and stakeholders
• Supporting network and telephony incidents and service requests, and helping ensure agreed service levels are met
• Helping improve planning processes so the team can work more efficiently

What we're looking for

• Above all, we are looking for a strong planner and coordinator. You might already work in installations, scheduling, field service, project support, administration, logistics, IT support or telecommunications and be ready for your next step.
• Excellent organisation skills and the confidence to manage several priorities at once
• A clear and proactive communication style
• Experience coordinating people, appointments, tasks, suppliers or project activity
• Good attention to detail and a practical approach to solving problems
• Confidence using Microsoft Office and learning new systems
• The ability to build positive working relationships across different teams
• An interest in installations, technology or service delivery

Helpful, but not essential

• Experience in an IT, networking, telecommunications or installation environment
• Some understanding of cabling, infrastructure or field engineering
• Experience working with third-party suppliers or engineers
• Awareness of ITIL or service management processes

If you have the organisation and coordination skills but do not meet every technical point, we would still encourage you to apply. We can support you in developing your technical knowledge as you grow into the role.

What we can offer you

• Competitive salary and annual company bonus
• Excellent pension scheme with company contribution of up to 12%
• 25 days holiday plus bank holidays, with the option to buy additional days
• Staff discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens

Howdens Joinery is the UK's number one trade kitchen supplier, with over 900 depots supplying kitchens, joinery and hardware to more than 460,000 trade professionals. With sales exceeding £2.3bn and ambitious growth plans, we are a business that offers real opportunity.

We are proud to be recognised as a Best Big Company to Work For, offering a fast-paced environment where you can grow your career and make an impact.

About Howdens:

Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.