Insight Analyst UK

Votre Sommelier; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a strategic Senior E-commerce Insight Analyst to drive business success through data-driven insights. This high-impact role involves leveraging analytical skills to uncover customer behaviors and preferences, influencing marketing strategies and enhancing customer experiences. The ideal candidate will possess a robust technical toolkit and a passion for the fashion industry, working closely with senior stakeholders to communicate key trends and opportunities. If you thrive in a collaborative environment and enjoy solving complex problems, this is the perfect opportunity for you.

Benefits

Employee Discount

Personal Development Opportunities

Sample Sales Access

LinkedIn Learning Resources

25 Days Paid Leave + Celebration Day

Discretionary Bonus Scheme

Private Medical Care

Flexible Benefits Allowance

Qualifications

• Experience in data analytics and insights with a strong commercial mindset.
• Ability to analyze large datasets and communicate insights effectively.

Responsibilities

• Conduct exploratory data analysis to drive strategic decision-making.
• Create key metrics and dashboards to monitor business health.

Skills

Data Analytics

Statistical Analysis

Data Storytelling

Customer Insights

Trend Analysis

Communication Skills

Problem Solving

E-commerce Knowledge

Education

Degree in a Quantitative Discipline

Business Degree

Tools

Statistical Tools

Data Visualization Software

Job description

We're looking for a strategic, commercially-minded Senior E-commerce Insight Analyst to drive ASOS's business in the UK by uncovering high-value insights about our customers, their behaviors, and preferences. The role involves leveraging data to understand key drivers of business performance and profitability, and continually measuring the impact of initiatives to guide investment decisions.

You will utilize your analytical skills to uncover actionable insights across various functions, working closely with senior stakeholders. The ideal candidate will be curious, possess strong business acumen, have a robust technical toolkit, and a passion for fashion.

This high-impact role directly influences ASOS's success. If you're an analytical powerhouse who enjoys solving tough problems and crafting innovative solutions, this is your place.

The Details

1. Combine market, customer, marketing, and assortment insights to create a comprehensive performance picture, proactively communicating key trends and opportunities to senior leadership.
2. Conduct exploratory data analysis and statistical modeling (e.g., regression, clustering) to propose innovative solutions on topics like customer and product segmentation, aiding strategic decision-making.
3. Dive into customer data to understand our audience deeply and use these insights to improve marketing strategies and customer experience.
4. Identify performance trends, investigate drivers, and present findings with strategic, actionable recommendations to stakeholders.
5. Develop methodologies to measure the impact of initiatives across various areas affecting the customer journey and operations.
6. Create key metrics and dashboards to monitor business health, measure success, and support strategic initiatives.
7. Identify growth opportunities based on customer insights and market trends.
8. Plan and prioritize work independently based on market strategy and priorities.

About ASOS

ASOS is the online retailer for fashion lovers worldwide, dedicated to empowering customers to be themselves. We value inclusivity and diversity, being members of Inclusive Companies, Disability Confident, and more.

We encourage applicants to communicate any needs for adjustments during the application process.

About You

• Experience in Data Analytics/Insights.
• Passion for data analysis and storytelling to drive business change.
• Proficiency in analyzing large datasets using data and statistical tools.
• Ability to communicate insights effectively across the organization.
• Commercial mindset with understanding of data's impact on profitability.
• Customer-focused with trend analysis skills.
• Collaborative, capable of translating business questions into data analysis.
• Strong communication skills for stakeholder presentations.
• Ability to decompose complex problems.
• Interest in the 20-something customer and fashion industry.
• E-commerce experience (desirable).
• Background in a quantitative or business discipline (desirable).

Benefits

• Employee discount.
• Personal development opportunities.
• Sample sales access.
• LinkedIn learning resources.
• 25 days paid leave + a celebration day.
• Discretionary bonus scheme.
• Private medical care.
• Flexible benefits allowance.