Insight Analyst

Harnham Ltd; Liverpool; Hybrid; GBP 40,000; Full time

Job summary

A leading retail brand in Liverpool is seeking an Ecommerce Analyst to support data-led decision-making across ecommerce operations. This role offers the opportunity to deliver insights that improve customer journeys and optimize online performance in a fast-paced environment.

Qualifications

• Strong SQL skills with experience manipulating large datasets.
• Experience with Google Analytics or similar web analytics platforms.

Responsibilities

• Use SQL to extract and analyse ecommerce data to uncover actionable insights.
• Monitor customer behaviour across digital channels and identify trends.

Skills

SQL

Google Analytics

Data Analysis

Job description

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Do not sell or share my personal information

Location: Liverpool (Hybrid)
Salary: Up to £40,000

The Company

A leading retail brand is seeking an Insight Analyst to join their growing data function. As they invest further in digital transformation and online growth, this role will play a key part in supporting data-led decision-making across their ecommerce operations. With a strong pipeline of upcoming projects, it's an exciting time to join a forward-thinking and fast-paced environment.

The Role

As Ecommerce Analyst, you'll work closely with the ecommerce team to deliver actionable insights that improve customer journeys, optimise online performance, and drive commercial outcomes. This is a great opportunity for a customer or digital analyst looking to deepen their experience in ecommerce analytics and make a tangible impact on trading and digital strategy.

Key Responsibilities:

Use SQL to extract and analyse ecommerce data to uncover actionable insights.

Monitor customer behaviour across digital channels and identify trends and opportunities for optimisation.

Work collaboratively with stakeholders across marketing, trading, and product teams.

Skills & Experience

Strong SQL skills with experience manipulating large datasets.

Experience with Google Analytics (or similar web analytics platforms) is desirable.

Comfortable working in a fast-paced environment with shifting priorities.

Prior experience in retail or ecommerce analytics is a plus.

Why Apply?

Work in a data-driven ecommerce environment with real influence on performance

Join a major retailer with strong brand presence and digital investment

Hybrid working with flexibility from their Liverpool HQ

Base salary up to £40,000

How to Apply

Interested in learning more? Please send your CV to Daniel Abbasi via the Apply link on this page or reach out directly for a confidential discussion.

UX/UI Designer – Contract
Online Healthcare
Leeds – 1 day per week in the office
£250-£300 per day – Outside IR35

A well-established online healthcare company is searching for a Lead UX/UI Designer on a contract basis. With a rapidly growing roadmap and multiple exciting streams of work across both human and pet health, they need a confident, proactive designer who can hit the ground running.

Role & Responsibilities

• Working across 45+ live projects with another 35+ in the roadmap – you’ll never be short of variety
• Designing for end-to-end customer journeys across web and app, including areas like prescriptions, health services, vaccinations, pet prescriptions, and OTC products
• Bringing strong UX thinking and polished UI execution to every brief, balancing usability with brand
• Navigating a regulated industry – so an eye for compliance and how it shapes design and CTAs will really help
• Collaborating closely with cross-functional teams

Skills & Experience

• A strong background in UX/UI, with e-commerce and healthcare experience
• Experience working agency-side would be a benefit
• Experience in a regulated or compliance-heavy environment is a big plus
• A great personality and attitude – you’ll be part of a collaborative, fast-paced environment
• Comfortable handling high volumes of work without dropping quality
• Expertise working with Adobe Suite and Figma

£250-£300 per day, outside IR35, Leeds, 1 day per week in the office

How to Apply

Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page

UX / UI / Design / E-commerce / Healthcare / Adobe Suite / Figma

Join a leading ethical lender who are looking for a Lead Credit Risk Modelling Analyst to drive the development and optimisation of credit scorecards that enable fair, data-driven decisions across the lending products.

THE ROLE

• Own the design, development, and implementation of credit scorecards (application and behavioural) for loan products.
• Champion fair lending practices by ensuring models are unbiased, explainable, and regulatory compliant.
• Use advanced statistical and machine learning techniques (e.g., logistic regression, decision trees, Python, SAS) to model credit risk.
• Monitor and continuously improve model performance, including stress testing and scenario analysis.
• Provide strategic input on credit risk appetite, lending policy, and portfolio segmentation.

REQUIREMENTS

scorecard development (ideally in unsecured personal loans or similar).

Strong skills in statistical modelling and data analysis using Python, R, SAS, or similar.

An established company in the Media/Advertising spcae is seeking a proactive Data Engineer to join their innovative team as they grow and invest.

THE COMPANY:

This company are currently investing in their data team, and are looking for a Data Engineer to help gather requirements and build solutions. This is an exciting opportunity to help build out the data platforms and create frameworks to enable them ensure data drives value across the business.

THE ROLE:

A Data Engineer will need to:

• Work closely with stakeholders across the business
• Manage data warehouse (gathering requirements and building solutions)
• ensure alignment with data management and quality

YOUR SKILLS AND EXPERIENCE:

A successful Data Engineer will have the following skills and experience:

• Ability and experience interacting with key stakeholders
• Strong experience in SQL/Python
• Good understanding of Airflow/DBT
• Experience with GCP/AWS
• Background in CI/CD

THE BENEFITS:

You will receive a salary, dependent on experience. Salary is up to £60,000 On top of the salary there are some fantastic extra benefits.

HOW TO APPLY

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

An opportunity to join a popular telecoms company expanding into new markets!

THE COMPANY:

Over the past few years, this telecoms company has expanded. With a rich data set, they have lots of data to work with and are keen to bring in a Senior Data Platform Engineer to help with enabling real time data processing.

THE ROLE:

A remote working Senior Data Platform Engineer will need to:

• Scale real-time data processing for analytics and automation
• Enhance experimentation frameworks
• Optimise the Martech data ecosystem

YOUR SKILLS AND EXPERIENCE:

A successful Senior Data Platform Engineer will have the following skills and experience:

• Ability and experience interacting with key stakeholder
• Java experience for microservicing
• Streaming experience e.g. Kafka, Kinesis, Flink
• Cloud experience – AWS, Azure, GCP

THE BENEFITS:

You will receive a salary, dependent on experience. Salary is up to £75,000-80,000 On top of the salary there are some fantastic extra benefits.

HOW TO APPLY

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

This opportunity is a blend of the strategic and hands on. You will be able to develop products and enhancing existing ones using the latest software engineering tools.

THE COMPANY:

A chance to work with a manufacturing company who have been increasingly invested in growing their data capabilities recently.

THE ROLE:

A Lead Fullstack Developer will need to:

• Develop Node.js code
• Manage a team
• Plan sprints
• Contribute to code reviews
• Ensure Quality Assurance

YOUR SKILLS AND EXPERIENCE:

A successful Lead Fullstack Engineer will have the following skills and experience:

• Experience in Node.js and full stack development
• Understanding of database management – e.g. SQL
• Management & mentoring experience

THE BENEFITS:

You will receive a salary, dependent on experience. Salary is up to £65,000 On top of the salary there are some fantastic extra benefits.

HOW TO APPLY

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

Databricks Data Engineer – Contract
Location: Hybrid in London, 2 days per week
Duration: 6 month contract
Rate: £550 to £600 per day, Inside IR35

We are working with a leading organization that plays a key role in the UK’s energy sector, driving forward innovative data solutions to support the transition to renewable energy. As part of their strategic initiatives, they are preparing for an upcoming regulatory change that will require detailed reporting on complex data products.

This organization manages a vast amount of critical data, primarily from smart meters and power generators, which is essential for building impactful dashboards and driving operational efficiency. With these developments on the horizon, the team is looking for an experienced contractor to assist with a growing backlog, enhance data pipelines, and improve the overall quality and output of their data operations.

Key Responsibilities

Build and maintain scalable data lakehouse architectures using Databricks.

Design and develop ETL/ELT pipelines for large-scale data processing.

Manage both structured and unstructured datasets, optimizing performance and reliability.

Set up structured streaming pipelines (using Kafka).

Support Power BI reporting by preparing and transforming datasets.

Deploy infrastructure and manage environments using Terraform and CI/CD practices.

Collaborate with the engineering team to resolve backlogs and support data product delivery.

Required Experience & Skills

Extensive experience with Databricks in production environments.

Strong analytical skills with large, complex datasets (structured and unstructured).

In-depth understanding of Azure services (Data Factory, Azure Functions, Synapse, etc.).

Advanced SQL skills, including performance tuning and query optimization.

Experience with big data tools such as Hadoop, Spark, and Kafka.

Proficiency in CI/CD processes and version control.

Solid experience with Terraform and Infrastructure as Code (IaC).

Experience with cloud-based networking and distributed systems.

+Advanced Analytics & Marketing Insights

Permanent

Analytics Manager – Retention (12-Month FTC, Maternity Cover)
Location: London (Hybrid – 2 days/week in-office near Liverpool Street)
Salary: Up to £65,000

Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer

An established UK fashion retailer is looking for an experienced Analytics Manager – Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech.

The Role:
In this role, you’ll lead retention-focused analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You’ll manage a small team and work cross-functionally to guide strategy through data-led insights.

Key Responsibilities:
Own and develop retention and customer analytics across the business
Track key metrics like sales volume, opt-ins, retention rate, customer lifetime value, and uplift from campaigns
Lead test-and-control methodologies and analyse marketing campaign ROI
Deliver insights to optimise customer journeys and enhance retention strategies
Manage and mentor two direct reports
Collaborate across teams including marketing, digital, and data enablement

Tech & Skills Needed:
Advanced SQL skills (essential)
Strong data visualisation experience (e.g. Tableau or Power BI)
Python skills are a plus, but not essential
Proven people management experience
Background in retail, ecommerce or a customer-focused environment preferred

Why Apply?
Work within a tech-forward organisation investing heavily in data and digital
Greenfield opportunity to shape retention analytics from the ground up
Join a supportive, cross-functional analytics team during a pivotal growth phase
Be part of a team using one of the most innovative data platforms in UK retail

Ready to shape the future of customer retention at a major UK brand?
Let’s have a chat – this could be a brilliant move for your next chapter.

+Advanced Analytics & Marketing Insights

Permanent

Senior Data Analyst / Data Manager – High-Growth Consumer Subscription Business
Orpington (Hybrid – 3 days in office) | £75,000 DOE | High-Impact Role

A fast-scaling, consumer-facing subscription business is seeking a Senior Data Analyst / Data Manager to take full ownership of its data operations during a period of rapid expansion. Operating at the intersection of entertainment, competitions, and e-commerce, the company offers free-to-enter prize draws and exclusive subscriber rewards – including VIP experiences and monthly benefits.

After significant growth in 2024 (headcount increased 5x), the business is preparing for international expansion and requires a dedicated, commercially-minded data lead to build scalable systems, deliver insights, and support decision-making across all teams.

The Role:

Build and manage the company’s data warehouse and ETL processes

Develop and maintain dashboards in Looker Studio; conduct analysis in SQL

Provide actionable insights to marketing, product, and leadership teams

Prioritise incoming data requests and deliver timely solutions

Own data governance, quality audits, and the development of long-term strategy

Report directly to the founder and be a key part of the leadership team

What They’re Looking For:

3+ years in data analytics roles (ideally within e-commerce, gaming, or digital subscriptions)

Strong SQL skills and experience with Looker Studio or similar BI tools

• Product Analytics and Experimentation experience

Proven experience building and maintaining ETL pipelines and data infrastructure

Commercially driven with a track record of using data to drive business value

Adaptable, hands-on, and comfortable working in a fast-paced environment

Location: Orpington (3 days per week in the office required)

Sector experience in e-commerce, betting, or digital consumer products is highly valued

Preference for candidates with stable employment history and strong stakeholder communication skills

+Advanced Analytics & Marketing Insights

Permanent

Analytics Manager – Marketing Effectiveness
Location: London (Hybrid – 2 days/week in-office)
Salary: £65,000 + benefits
Permanent Role

Shape the Strategy Behind £30M in Media Spend at a Leading UK Retailer

A major UK retail brand is looking for a data-driven Analytics Manager – Marketing Effectiveness to join their expanding analytics function. This is a fantastic opportunity to work across a wide range of marketing channels, lead a small team, and help optimise the impact of one of the UK’s most recognisable fashion brands.

The Role:
You’ll focus on driving insight across brand marketing, CRM and performance marketing – analysing effectiveness, improving ROI, and supporting data-driven decisions across a £30m media budget. With CRM accounting for 50% of total sales, email marketing analytics will be a critical area of focus.

Key Responsibilities:
Analyse and optimise marketing performance across channels (brand, CRM, performance/digital)
Translate campaign and channel data into actionable insights for stakeholders across marketing and ecommerce
Lead ROI and attribution analysis to shape future media spend
Drive deeper understanding of CRM performance – especially email marketing effectiveness
Work closely with media agency partners to onboard and apply predictive models in new marketing channels
Manage and develop a small team, including an experienced Lead Analyst

Tools & Tech Stack:
Strong SQL essential
Data visualisation (Power BI preferred)
Python experience desirable
Exposure to CDPs and cloud platforms a plus – they’re launching Amperity and have an advanced Databricks environment where their single customer view and data science models sit

Why This Role?
Work in a business investing heavily in data, digital, and customer experience
Lead the analysis of a major media budget and influence decision-making at scale
Join a team where CRM is truly performance-driven – 50% of revenue comes from it
Join a collaborative and growing data team where your impact will be visible

Looking to elevate your impact in marketing analytics with real budgets, real data, and real innovation?
This could be the perfect next step – let’s talk.

+Advanced Analytics & Marketing Insights

Permanent

Senior Manager – Martech Strategy
Location: Central London (Hybrid – 2 days/week)
Salary: Up to £80,000 + benefits

Ready to take Martech to the next level? A globally recognised luxury brand is on the hunt for a Senior Manager – Martech Strategy to join their Central EMEA team and drive forward cutting-edge marketing technology transformation.

This is your chance to work on industry-leading platforms, shape the customer data landscape, and play a key role in how one of the UK’s most beloved fashion and lifestyle brands connects with millions.

What You’ll Be Doing:

Lead Martech strategy and optimisation across CRM, CDP, and clientelling platforms

Drive the migration to a new CDP (Zeta), improving data activation, segmentation, and campaign execution

Oversee the rollout of a new clientelling system-a major focus for high-value customer engagement

Define and monitor data quality KPIs, manage data governance, and streamline customer data processes

Support campaign enablement with data auditing, testing, and marketing insights

Collaborate across marketing, tech, CRM, and data teams to ensure all systems talk to each other effectively

What You’ll Bring:

4-5+ years’ experience in Martech, CRM strategy, or digital transformation

Proven success in CRM platforms and CDP migrations

A strong grasp of data architecture, marketing systems, and platform integrations

Solid project management chops – you know how to rally cross-functional teams and keep the vision clear

Background in retail or luxury is a big plus

Curious, collaborative, and driven to make marketing smarter and more personalised

Why You’ll Love It:

You’ll be at the heart of a major Martech evolution-where data, tech and creativity meet. The brand is investing heavily in customer experience and digital infrastructure, and you’ll have the chance to shape this from the ground up. From innovating in CRM and data flows to building seamless omnichannel journeys, this is an exciting, hands-on leadership role with serious impact.

+Advanced Analytics & Marketing Insights

Permanent

Senior Strategy Analysis Manager
Location: Central London (3 days per week in office)
Base Salary: £70,000
Company: Leading Rail Service Provider

We are seeking a Senior Strategy Analysis Manager to join a dynamic commercial strategy team within a major UK-based rail operator. This is an exciting opportunity to provide key insights into revenue analysis, business planning, and commercial reporting, working closely with the senior leadership team and stakeholders such as the Department for Transport.

Key Responsibilities:

Lead and manage a team of 3 Analysts, overseeing analysis related to passenger demand, trends, customer behavior, pricing, and revenue protection activities.

Provide valuable insights into forecasts, commercial models, partnerships, and revenue effectiveness to support the commercial decision-making process.

Take the lead on the development and delivery of annual business plans, revenue insights, and monthly commercial reporting.

Collaborate with the Revenue Management team and provide strategic data to inform decision-making.

Lead the development of the data and analysis strategy for the Commercial department.

Ideal Candidate:

Experience within the rail industry is preferred, but not essential.

Solid understanding of revenue analysis and management principles.

Strong leadership experience, with a proven track record in managing and developing a team.

Technical proficiency in tools such as Tableau, PowerBI, and SQL.

Interview Process:

Stage 1: 45-minute initial screen with senior leadership.

Stage 2: A practical task summarizing a piece of price sensitivity research and presenting findings to the board in a 6-slide presentation.

If you’re looking for a strategic role with a focus on data-driven decision-making in the rail industry, apply now!

+Advanced Analytics & Marketing Insights

Permanent

Principal Econometrician
Location: West London (Hybrid – 3 days a week in the office)
Salary: Up to £70,000

Ready to make an impact in a dynamic, fast-paced environment? Join a leading media and entertainment brand and take on an exciting opportunity to drive the efficiency of marketing plans through advanced econometric insights.

Role Overview:
As a Principal Econometrician, you’ll play a pivotal role in delivering econometric projects that help optimize business decision-making. You’ll work with key stakeholders to ensure your insights translate into real-world decisions on budget allocations, media planning, and marketing efficiency. If you’re passionate about advanced statistical techniques, media planning, and optimizing commercial strategies, this role is for you.

Key Responsibilities:

• Lead the delivery of econometric projects, ensuring alignment with key business goals and objectives
• Drive the Cross-Portfolio Optimisation process, using econometric insights to inform budget allocations and marketing decisions
• Collaborate with key stakeholders to integrate econometric findings into real-world business decisions
• Partner with consumer strategy teams to enhance the department’s reputation and influence within the company
• Lead the development of new techniques, tools, and processes to improve team efficiency, staying ahead of industry trends

Ideal Candidate:

• Proven experience delivering econometrics projects with an established provider in the industry
• Experience with sizing, allocating, and optimizing media investment decisions in a commercial context
• Passion for using statistical techniques to convert data into actionable recommendations
• Strong understanding of media planning and buying, and knowledge of how optimization techniques inform media strategies
• Advanced Excel skills to manipulate data and optimize based on model parameters
• Self-motivated with the ability to thrive in a fast-paced, dynamic environment
• Experience in developing and upskilling econometrics teams to ensure the use of the latest tools and techniques
• Excellent communication skills with experience delivering results and recommendations that impact commercial decision-making
• Strong organizational and time management skills to manage multiple tasks and priorities effectively
• Knowledge of Python is desirable

The Benefits:

• Up to £70,000 + benefits
• Hybrid
• West London (x3 days a week)

How To Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.

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