Inside Sales Representative

Jobtailor; Rochdale; On-site; GBP 25,000 - 40,000; Full time

Job summary

Jobtailor is seeking an Inside Sales professional to develop business opportunities, qualify leads, and convert prospects into engaged customers for RISCO security solutions.

You will manage a regional sales pipeline, arrange meetings and product demonstrations, and follow up to ensure satisfaction using CRM tools such as HubSpot. This role emphasizes proactive outreach and strong communication.

Qualifications

• Previous experience in an Inside Sales / Outbound Sales / Account Management role – a must.
• Knowledge of inside sales techniques (negotiation, cross-selling and upselling) – a must
• Ease on the phone and experience in handling a high volume of daily calls
• Excellent verbal and written communication skills.
• Experience working with CRM systems such as HubSpot.
• Experience within the security industry – advantage.

Responsibilities

• Develop business opportunities by seeking and identifying new accounts, proactively contacting new potential clients, building relationships, and providing information, explanations, and quotes.
• Verify marketing leads and convert them into qualified sales leads
• Proactively identify and pursue new leads using available sales and marketing tools
• Act as the first point of contact for new leads, creating engagement and building interest in RISCO products and solutions
• Build and expand a regional sales pipeline alongside the respective Sales Manager
• Support sales activity and arrange customer meetings, demonstrations, and training sessions with Sales Managers where required
• Understand the needs and requirements of clients and propose appropriate training solutions/programs
• Provide support and advice on the Risco products and maintain a good understanding of relevant competitor products and market trends
• Promote events, training activities, and special offers to installers through targeted outbound communication
• Provide customer quotes and pricing in line with company policies, escalating approvals where required
• Collaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics
• Proactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas to build value proposition.
• Keep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system
• Report customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and events
• Undertake any other duties reasonably expected by the company

Skills

Inside Sales Experience

CRM System Proficiency

Negotiation Skills

Client Relationship Management

Security Industry Knowledge

Tools

HubSpot

CRM Systems

Job description

• Develop business opportunities by seeking and identifying new accounts, proactively contacting new potential clients, building relationships, and providing information, explanations, and quotes.
• Verify marketing leads and convert them into qualified sales leads
• Proactively identify and pursue new leads using available sales and marketing tools
• Act as the first point of contact for new leads, creating engagement and building interest in RISCO products and solutions
• Build and expand a regional sales pipeline alongside the respective Sales Manager
• Support sales activity and arrange customer meetings, demonstrations, and training sessions with Sales Managers where required
• Understand the needs and requirements of clients and propose appropriate training solutions/programs
• Provide support and advice on the Risco products and maintain a good understanding of relevant competitor products and market trends
• Promote events, training activities, and special offers to installers through targeted outbound communication
• Provide customer quotes and pricing in line with company policies, escalating approvals where required
• Collaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics
• Proactively follow up with customers to get their feedback, guarantee their satisfaction and develop ideas to build value proposition.
• Keep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system
• Report customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and events
• Undertake any other duties reasonably expected by the company

Requirements

• Previous experience in an Inside Sales / Outbound Sales / Account Management role – a must.
• Knowledge of inside sales techniques (negotiation, cross-selling and upselling) – a must
• Ease on the phone and experience in handling a high volume of daily calls
• Excellent verbal and written communication skills.
• Experience working with CRM systems such as HubSpot.
• Experience within the security industry – advantage.

Core Competencies

Demonstrates expertise in Inside Sales techniques, including negotiation, cross-selling, and upselling, while effectively managing client relationships and utilizing CRM systems to track interactions and feedback. Proficient in building sales pipelines and providing tailored training solutions to meet client needs.

Highest-signal resume keywords

• Inside Sales Experience
• CRM System Proficiency
• Negotiation Skills
• Client Relationship Management
• Security Industry Knowledge

ATS Optimization Keywords

Hard Skills

• Inside Sales Techniques
• Negotiation
• Cross-Selling
• Upselling
• Client Engagement
• Sales Pipeline Development
• Customer Quotes
• Market Trend Analysis
• Training Solutions
• Lead Conversion

Soft Skills

• Excellent Verbal Communication
• Excellent Written Communication
• Customer Satisfaction Focus
• Proactive Follow-Up
• Relationship Building

Industry Keywords

• Security Industry
• Sales Activity
• Customer Meetings
• Competitor Analysis
• Outbound Communication

Tools & Technologies

• CRM Systems
• HubSpot