Inside Sales Representative

World Wide Technology, Inc.; Greater London; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Benefits

Job summary

World Wide Technology in London is seeking an Inside Sales Representative for the Sales Operations Inside Sales team. You will interact with Account Management, partners, end-user customers and internal support teams to drive quotes, orders and product information.

The role requires a minimum of two years in IT sales or sales support, ability to use internal systems, and demonstrated leadership and problem-solving skills. A competitive salary with bonus opportunities and benefits is offered.

Qualifications

• BA, Business, Finance or related field or equivalent work experience in IT industry.
• Minimum of two years sales or sales support experience in information technology.
• Previous experience with CCW CRM tool (preferable).
• Ability to effectively utilize WWT internal systems, tools and processes.
• Demonstrated leadership, communication and problem solving skills.

Responsibilities

• Respond to customer requirements within stated time frames (quotes, orders, product info, tracking).
• Maintain and grow knowledge of assigned accounts and strategic OEM products/services.
• Use WWT tools and partner applications to configure configurations with manufacturers (e.g., CISCO, DELLEMC, HPE, F5, VMWARE).
• Understand direct and indirect sources of supply and related quote/order processes.

Skills

Customer service

Communication

Problem solving

Leadership

IT industry knowledge

Education

BA, Business, Finance or related field

Tools

CCW CRM tool

Job description

World Wide Technology

London

For the 13th consecutive year, World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.

Due to organic growth, World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations Inside Sales team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.

Responsibilities:

• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of two years sales and or sales support experience in the information technology industry
• Previous experience working with CCW CRM tool - Preferable.
• Ability to effectively utilize WWT internal systems, tools, and processes
• Demonstrated leadership, communication, and problem-solving skills

WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits

Equal opportunities & Sustainability statement:

World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

WWT are on a journey to positively impact sustainability on a global scale. We protect our people and our planet through sustainable and responsible business practices.

WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Applicants to and employees of most private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination.