Inside Sales Representative

Alcedo Selection Limited; Ashton-under-Lyne; On-site; GBP 32,000 - 42,000; Full time

Job summary

Alcedo Selection Limited in Manchester is seeking an enthusiastic Internal Sales Person to strengthen the long-standing team. You will develop existing business relationships, process orders accurately, and deliver first-class service to customers in the pipeline and industrial consumables sector.

Key tasks include delivering accurate quotations, using system software to manage contacts, and growing allocated account spend while staying aware of market trends and competitor activity.

Qualifications

• Experience in selling industrial consumables ideal; knowledge of Tubes, Valves or Fittings preferred.
• Strong focus on customer service and order processing accuracy.
• Ability to build relationships and develop allocated account spend.

Responsibilities

• Develop contacts and relationships with customers to be the first choice when orders are placed.
• Develop allocated account spend by delivering first class service.
• Be familiar with customers and understand regular requirements.
• Take ownership of any complaints and resolve to a conclusion.
• Prepare accurate quotations for customers.
• Utilise system software to follow up and manage customer contact.
• Identify new products to add to our portfolio and promote them with sales and inventory teams.
• Be aware of competitor activity and report marketplace changes.

Skills

Relationship building

Customer service

Account management

Quotation preparation

Communication skills

Industry knowledge

Sales focus

Tools

CRM system

Job description

Salary – Competitive salary negotiable based on experience

Alcedo Selection is proud to be partnering with one of the UK’s most trusted suppliers to the pipeline industry, offering an extensive range of pipework, valves, flanges, fittings and associated products. With a reputation built on product knowledge, reliability and customer service, we support customers across a wide range of sectors including industrial, engineering, process and manufacturing environments.

They are looking to strengthen the long-standing internal sales force in the Manchester office by recruiting a determined, service focused Internal Sales Person to develop existing business relationships. The candidate will be charged with building sales spend while driving customer service values and ensuring accuracy in order processing.

Key Tasks

• Develop contacts and relationships with customers to ensure that that they are the first choice when customers are placing orders.
• Develop allocated account spend by delivering first class service.
• Be familiar with customers and understand regular requirements.
• Take ownership of any complaints and resolve to a conclusion.
• Prepare accurate quotations for customers.
• Utilise system software to follow up and manage customer contact.
• Identify new products to add to our portfolio and work with the sales and inventory team to attack the market, promoting these products.
• Be aware of competitor activity, report changes and trends in the marketplace.

Knowledge of selling ideally Tubes, Valves or Fittings would be ideal, however experience in selling industrial consumables including Bearings, Pneumatics, Hydraulics, Pumps, Industrial fasteners, Seals, Process instrumentation, Power Transmission or Industrial Hose Supplies would also be great.

This company have a fantastic array of opportunities to continue your growth up the ladder and encourage your career to prosper.