Inside Sales & Logistics Coordinator

MATTR; Derby; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the manufacturing sector is seeking an Inside Sales Support Representative in Derby. This role involves managing the order life cycle, supporting logistics, and providing exceptional customer service. The ideal candidate will have a degree in Business Administration, experience in logistics, and excellent communication skills, with opportunities to work in a dynamic team environment.

Benefits

Annual Incentive Program

Pension Plan

Group Income Protection

Life Insurance

Qualifications

• Minimum 3-5 years of related experience in Logistics.
• Experience with Incoterms and international trade regulations preferred.
• Proficiency in French is an asset.

Responsibilities

• Responsible for customer’s order life cycle from start to finish.
• Coordinate shipments and logistical activities.
• Develop and maintain relationships with customers, distributors, and partners.

Skills

Communication

Customer Service

Logistics

Project Coordination

Education

Business Administration degree

Tools

MS Office Suite

ERP Systems

Job description

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POSITION SUMMARY:
The Inside Sales Support Representative will be responsible for customer’s order life cycle, from start to finish. They will provide exceptional service to our customers and potential customers. The role encompasses the preparation of quotations, order entry, liaising with manufacturing locations, invoicing, coordination of projects, ordering of materials, shipment of materials, logistics and addressing customer concerns.

DUTIES:

• Sales - Develop and maintain relationships with customers, distributors, and partners in different countries.Receive incoming customer inquiries, coordinate with sales and applications engineering to develop prospect, develop quotation, follow-up on open quotations, enter projects into and manage open projects in CRM.
• Project Coordination - Coordinate the processing of purchase orders and invoicing through the Mattr ERP System (IFS), coordinate with in-house and toll manufacturing partners for timely delivery. Maintain stock levels, including coordinating with internal and external warehousing teams. Provide quotes, staus trackinng and reporting for all open international account projects
• Logistics - Coordinate shipments and logistical activities, including ordering, scheduling and tracking deliveries.Review all open orders and ensure timely shipments with accurate order placement and fufilment. Work closely with purchasing to ensure product flow and inventory levels. Help trouble shoot problems with customer related issues. Accurately document all interactions in appropriate systems
• Operations - Adapt our sales and logistics strategies in line with the company's vision and help to implement robust processes to adequately position ourselves for the anticipated increase in volumes over the next few years.Work with other departments, such as marketing and operations to ensure successful sales and delivery process
• Finance and Accounts - Assist with Accounts recievables in accordance with established company guidelines as required. Ensure all payments received within payment terms.

REQUIREMENTS:

• Minimum College education; Business Administration degree preferred.
• Minimum 3-5 years of previous related experience in Logistics.
• Previous experience in Manufacturing preferred.
• Experience with Incoterms and international trade regulations and logistics procedures preferred.
• Prior experience with ERP Systems & accounting preferred.
• Proficient with MS Office Suite.
• Proficiency in French is an asset.
• Excellent verbal and writing communication skills.
• Ability to work Hybrid - 3 days in the office - from Derby, UK. (Address: Unit 7 Chester Court, Alfreton Road, Derby, DE21 4AB)
• Expected travel 1 – 2 times a year.

BENEFITS:

• Annual Incentive Program
• Pension Plan
• Group Income Protection
• Life Insurance

Data Privacy Statement

By applying for this position, you consent to the collection and processing of your personal data by Mattr for the purpose of assessing your suitability for current and future employment opportunities. All personal data will be handled in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your information will be kept secure and will only be shared with individuals involved in the recruitment process. We will retain your data for a limited period and delete it securely once it is no longer required, unless you provide consent for us to retain it for future opportunities.

Xerxes, a division of Mattr is the largest manufacturer of underground fiberglass storage tanks in the world. With nearly 40 years of direct industry expertise, we are recognized as both a leading innovator and a trusted brand. We are always looking to add great people to the Mattr family, people whose skills and goals match our mission and values. If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drives operational excellence, Mattr is for you!

Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted. All recruiting activities are managed via our applicant tracking system. Please apply online to be considered for this opportunity.