Inside Sales Executive – Merchant Services

PaymentPlus Group; Livingston; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive base salary

Commission/bonus scheme (uncapped)

Job summary

PaymentPlus Group is seeking an Inside Sales Executive to identify and secure new business opportunities in our core market segments across Ireland and the UK. You will build and maintain a strong sales pipeline, qualify leads, present our product offering, manage the full sales cycle and meet revenue targets.

You will work from Scotland with a focus on growing revenue, upselling products, and maintaining accurate CRM records.

Qualifications

• Proven experience in B2B inside sales or telesales with a track record of meeting/exceeding targets.
• Strong negotiation and communication skills (verbal and written).
• Experience with inbound and outbound calling, lead generation, qualifying decision-makers.
• Self-motivated, able to work independently yet collaborate effectively as part of a team.

Responsibilities

• Generate and develop sales opportunities through inbound leads and proactive outbound outreach (phone, email, social platforms).
• Qualify leads, identify decision-makers, and build a robust pipeline.
• Present our payment proposition in a consultative manner, understanding customer needs and positioning solutions.
• Manage the end-to-end inside sales cycle and close deals.
• Upsell new products/services into the existing base to drive revenue growth.
• Maintain and manage our CRM with accuracy (opportunities, pipeline, contracts).
• Monitor, report and analyse performance against KPIs.
• Contribute to team and broader business development initiatives.

Skills

B2B inside sales

Negotiation

Communication

Lead generation

CRM management

Analytical thinking

Problem solving

Microsoft Office

Pipeline management

Tools

Microsoft Office

Job description

About Us

Join one of Ireland’s fastest-growing card and payments companies, operating in both Ireland and the UK. We provide credit and debit card processing services, tailored merchant solutions and value-adding payment propositions to businesses.

Role Overview

As an Inside Sales Executive, you will identify and secure new business opportunities in our core market segments. You will build and maintain a strong sales pipeline, qualify leads, present our product/service offering, manage the full sales cycle and meet/exceed your revenue targets.

Key Responsibilities

• Generate and develop sales opportunities through inbound leads and proactive outbound outreach (phone, email, social platforms).
• Qualify leads, identify decision-makers, and build a robust pipeline.
• Present our payment proposition in a consultative manner, understanding customer needs, positioning the right solution, overcoming objections.
• Manage the end-to-end inside sales cycle
• Upsell new products/services into the existing base, driving revenue growth.
• Maintain and manage our CRM with full accuracy (opportunities, pipeline, contracts).
• Monitor, report and analyse performance against KPIs
• Contribute positively to team, business development initiatives and broader strategy.

Skills & Experience

• Proven experience in B2B inside sales or telesales, with clear track record of meeting or exceeding targets.
• Strong negotiation and communication skills (verbal and written).
• Experience with inbound and outbound calling, lead generation, qualifying decision-makers.
• Previous experience in financial services, payments or acquiring is a strong advantage.
• Self-motivated, able to work independently yet collaborate effectively as part of a team.
• Customer-centric mindset, professional attitude, strong work ethic.
• Analytical, problem-solver, able to trouble-shoot and manage complex sales processes.
• Comfortable with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organisational skills, ability to manage pipeline, contracts and customer follow-up.

What we offer

• Competitive base salary and attractive commission/bonus scheme (uncapped OTE).
• Opportunity to join a dynamic, fast-growing company in the payments industry.
• Clear path for career progression in sales or wider commercial roles.
• Comprehensive training, supportive team and positive, high-energy environment.

Location: Scotland
(Selling across Ireland & UK)

Address:
Geddes House,
Kirkton North,
Livingston,
EH54 6GU, United Kingdom

Support Days/Hours:
Mon – Sat/ 8:0AM – 8:0PM
Sun/Bank Holiday 10am – 4pm