Inside Sales Executive

Citrus Recruit Ltd; Wednesbury; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Work from home Friday

Pension

Free Parking

21 days + bank holidays

Christmas Shutdown

Job summary

Citrus Recruit are excited to be recruiting for an Inside Sales Executive to join a European Leader in Industrial Supply Solutions, with a focus on quality and innovation. As an Inside Sales Executive you will manage a portfolio of B2B customers, drive revenue through quotations, upselling and account development, and work across phone, email and digital channels.

This role offers a salary up to £30,000 DoE, standard hours 8:30-5:00, Monday to Friday, with Friday work-from-home, 21 days holiday

Qualifications

• Previous Inside Sales, B2B Sales, Account Management or proactive Customer Service experience.
• Confident telephone manner and ability to build relationships.
• Experience following up quotations and converting enquiries into orders.

Responsibilities

• Manage a portfolio of B2B customers and build lasting relationships.
• Proactively contact customers to generate opportunities and secure orders.
• Manage full order lifecycle including processing orders, returns and backorder enquiries.
• Handle inbound enquiries via phone, email and online channels.
• Identify opportunities to upsell and cross-sell products and services.
• Work closely with field sales and account management teams to maximise customer growth.

Skills

Inside Sales

B2B Sales

Account Management

Customer Service

Telephone manner

Quotation follow-up

Outreach

Upselling

Cross-selling

Relationship building

Job description

Citrus Recruit are excited to be recruiting for an Inside Sales Executive to join a European Leader in Industrial Supply Solutions, with a focus on quality and innovation.

As an Inside Sales Representative, you'll be responsible for managing and growing a portfolio of B2B customers, acting as a trusted point of contact while proactively identifying opportunities to increase revenue and strengthen customer relationships.

You'll work across phone, email and digital channels, ensuring customers receive outstanding service while driving commercial activity through quotations, follow-ups, upselling and account development.

As an Inside Sales Executive you will be responsible for:

• Manage a portfolio of B2B customers, building strong and lasting business relationships.


• Proactively contact customers (active to lapsed) to generate opportunities, follow up quotations and secure orders.


• Manage the full order lifecycle, including processing orders, returns, credit notes and backorder enquiries.


• Handle inbound enquiries via phone, email and online channels.


• Identify opportunities to upsell and cross-sell products and services.


• Work closely with field sales and account management teams to maximise customer growth.

Skills & experience required.

• Previous experience within Inside Sales, B2B Sales, Account Management or a proactive Customer Service environment.


• A confident and professional telephone manner, proven ability to build relationships and influence customers.


• Experience following up quotations, generating sales opportunities and converting enquiries into orders.


• Comfortable making outbound calls and engaging with both existing and dormant customers.


• Salary of up to £30,000 DoE


• Hours 8.30-5.00 Monday to Friday, Work from home Friday


• 21 days + BH


• Christmas Shutdown (on top of your holiday allowance)


• Pension


• Free Parking

If you're a proactive sales professional who enjoys creating and following up on opportunities, building customer relationships and driving commercial success, this is an excellent opportunity to join a fantastic global organisation where your ambition and results will be recognised and rewarded.

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.

While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.