Inside Sales Executive

MSC Mediterranean Shipping Company SA; Ipswich; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Private health care

Generous pension scheme

Life assurance 4x salary

22 days + holiday rule

Free parking (office)

On-site restaurant

Discounted gym membership

Cycle to work scheme

Vaccinations / eye care vouchers

Holiday buy/sell scheme

Cruises friends and family discount

Induction and training

Learning and development opportunities

Dress for the day

Job summary

MSC Mediterranean Shipping Company SA is seeking an Inside Sales Executive to join the Export Commercial team in Ipswich. This full-time, permanent role focuses on developing and maintaining business opportunities, building relationships with customers, overseas agencies, and internal stakeholders, while thriving in a fast-paced environment.

You will be responsible for driving new bookings, following up quotations, and supporting Trade with cross-functional collaboration to achieve revenue

Qualifications

• Great communication skills and ability to influence decisions.
• Experience in shipping knowledge is helpful and learning/training will be provided.
• Proficiency with Microsoft Office for daily tasks.

Responsibilities

• Win new business and meet targets by developing close customer relationships.
• Develop new and existing business from pricing enquiries and bookings.
• Follow up quotations across channels until bookings are secured and repeat business is built.
• Retain and grow accounts, researching and developing opportunities to contribute to revenue targets.
• Ensure quotations are processed promptly and accurately.
• Collaborate with Commercial teams and MSC Geneva for full support to Trade.

Skills

Communication

Negotiation

Relationship building

Sales orientation

Microsoft Office

Tools

Microsoft Office

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description:

Inside Sales Executive

Full time, permanent

We are looking for an Inside Sales Executive to join our Export Commercial team, supporting the Far East Export Trades in Ipswich. The successful candidate will be responsible for developing and maintaining business opportunities, building strong relationships with customers, overseas agencies, MSC Geneva, and internal stakeholders, while thriving in a fast-paced and collaborative environment.

How you will help us and what you can expect

• Active desire to assist in the winning of new business and meet targets, exploring all opportunities to increase volume by developing closer customer relationships where required by Sales and Trade
• Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach
• Actively follow up quotations using all communication channels until bookings are achieved and new repeat business is fully secured
• Proactively retaining and growing accounts, including any research and development required, mindful of contribution towards overall revenue targets
• Ensure quotations are processed in a timely, accurate manner
• Strong communication and liaison across the Commercial teams and the wider business, particularly MSC Geneva, to ensure full commercial and operational support is given the Trade
• You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business

Qualifications and Experience:

Skills and experience you’ll bring to us

We’d like you to bring an open mind and an element of creativity to want to secure more business and build the relationships with our customers. You’ll be a great communicator with the ability to influence decisions both internally and externally. Previous shipping knowledge and experience is helpful, however, we will always support learning and training our people. A high level of experience within Microsoft Office is also an essential part of this role due to extensive use in different day to day tasks.

What we offer

• Competitive salary
• Private Health Care for everyone from day 1 (non contractual)
• Generous pension scheme
• Life Assurance – 4x salary
• 22 days + a day to take on Christmas Eve or New Year’s Eve
• Free parking (within walking distance from the office)
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

Application Eligibility

This position is open to external candidates. MSC employeeswho are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

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MSC is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,national origin, age, disability or genetics.

To discover more about MSC values click here.