Inside Sales Account Manager (Maternity Cover)

Kingston Technology; Sunbury-on-Thames; On-site; GBP 32,000 - 42,000; Full time

Job summary

Kingston Technology Company in Sunbury-on-Thames is seeking an Inside Sales Account Manager (Maternity Cover) to sustain and grow key distributor and assembler accounts, manage quotes, orders, and pricing, and support Business Development Manager efforts.

You will pro-actively manage accounts, coordinate with Logistics, Accounts, Warehouse, and Marketing, conduct customer reviews, monitor stock and deliveries, and travel occasionally to customer sites and trade shows.

Qualifications

• Fluent English spoken and written to business level.
• Desirable to know an additional European language.
• Experience in sales or account management.

Responsibilities

• Pro-actively manage Kingston business in Sunbury; back up for other countries if required.
• Quote and negotiate prices, process orders, and estimate deliveries.
• Coordinate with Logistics, Accounts, Warehouse and Marketing.
• Regularly communicate with customers to secure orders and provide product info.
• Support Business Development Managers in the field.
• Manage inventory levels based on forecasts and stock levels.
• Assist with returns handling with the RMA team.

Skills

Fluent English

Additional European language

Organisational skills

Numerical skills

Pro-active

Deadline-driven

Independent judgment

Customer relationship management

Education

Degree level educated (or equivalent)

Good general education

Job description

Job Details - Inside Sales Account Manager (Maternity Cover) - Sunbury-on-Thames

Job Description:

Job Title:

Inside Sales Account Manager (Maternity Cover)

Reporting To:

Effective Date:

10 2026

Department:

Location:

Sunbury-on-Thames

Working Hours:

38.5 hours per week (Mon-Thu 8am – 5pm, Fri 8am - 3pm)

Position Summary:

To provide sales support to, and to manage relationships and maintain customer satisfaction at all times with distribution and assembler customers in specified territories. Also, to develop business with existing customers through supporting Business Development Manager (BDM) efforts, conduct customer business reviews, make recommendations to management for business, process and procedure development, and to ensure Kingston is providing both correct and competitive pricing, while maintaining customer satisfaction at all times.

Essential Functions:

• To pro-actively manage and develop Kingston business in specified territories, and backup for other countries may be required, through account management from the office in Sunbury.
• To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.
• To coordinate where necessary with other Kingston departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing.
• To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.
• To anticipate and develop plans, which reflect the future needs of the customer.
• To support the relevant Business Development Managers in the field at all times.
• To manage inventory levels based on customer and inventory forecasts and ROPs.
• To work with the RMA department to resolve returns issues.

Other Responsibilities:

• To occasionally travel to customer sites and trade shows.
• To perform other duties as assigned.

Person Specification:

Education / Qualifications:

• Good general standard of education
• Degree level educated (or equivalent).

Experience / Knowledge:

• Fluent English spoken and written to business level.
• Fluent in at least one other European language written and spoken, Eastern European language or Russian is highly desirable.
• Previous IT product-related knowledge is desirable but not essential.
• Experience in sales / account management.

Skills / Behaviours:

• Excellent organisational skills.
• Excellent numerical skills.
• Pro-active.
• Ability to meet tight deadlines.
• Ability to use independent judgment.
• Ability to learn memory and the industry quickly, and gain a sound understanding of the key factors that affect the industry.

Personal Circumstances

• Lives within commutable distance of Sunbury-on-Thames.