Inside Sales Account Manager

Hewlett Packard Enterprise Development LP; Winnersh; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company seeks an Inside Sales Account Manager to drive support contract renewals for HPE Alletra Storage. You will manage customer accounts and strategically execute renewal processes, collaborating with sales teams to ensure successful outcomes. This hybrid role requires proficiency in account management and IT solutions, offering personal and professional growth opportunities within a supportive company culture.

Benefits

Comprehensive health benefits

Personal & professional development programs

Flexible work arrangements

Inclusive workplace culture

Qualifications

• Degree or equivalent in any field, preferably IT/Sales.
• 3-5 years of IT Sales experience or equivalent.

Responsibilities

• Renews support contracts for assigned accounts.
• Manages quarterly pipeline and drives renewal opportunities.
• Collaborates with field sales for smooth transactions.

Skills

Account management

Communication

Negotiation

Customer Experience Strategy

Education

Degree in IT/Sales or equivalent

Tools

Salesforce CRM

Microsoft Excel

Job description

Inside Sales Account Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.Our culture thrives onfinding new and better ways to accelerate what’s next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Inside Sales Account Manager responsible for driving support contract renewals for Alletra Storage by seamlessly upgrading customers to the cloud-native power of HPE Alletra Storage.

The Inside Sales Account Manager, manages virtually (by phone, electronically) a set of assigned or acquired accounts. Maintains and manages quarterly pipeline. Works closely with company outside sales, channel partners and/or end customers to move contract renewal opportunities to closure. Sets and executes renewal strategy for assigned portion of account, or territory.

Responsibilities:

• Renews support end user support contracts, and support services for set of assigned regional accounts, may partner with field sales or sell independently
• Consistently reviews quarterly pipeline reports to drive renewal opportunities to closure; may work with partners/ outside sales to ensure a smooth customer transaction
• Understands client requirements and drives upsell opportunities for service/support offerings
• Builds targeted sales pipeline and forecasts data driven contract renewal to be within valid contract term.

Management Level Definition:

• Applies intermediate level of subject matter knowledge to solve a variety of common business issues that may arise within the scope of support contract renewals.
• Works on problems of moderately complex scope.
• Acts as an informed team member providing analysis of information and limited project direction input.
• Able to assist management with team training, or if requested, step into a role as senior liaison with channel partners.
• Exercises independent judgment within defined practices and procedures to determine appropriate action.
• Follows established guidelines and interprets policies.
• Evaluates unique circumstances and makes recommendations.

Education and Experience Required:

• Degree or equivalent in any field (preferably IT/ Sales )
• 3-5 years of IT Sales experience or equivalent

Knowledge and Skills:

• Proficient account management, acquisition, retention and development skills
• Proficient understanding of company's portfolios of products and services
• Proficient knowledge of IT and/or industry solutions, products and services to solve business challenges
• Proficient communication and negotiation skills
• Proficient knowledge of a Customer Relationship Management system (CRM), preferably the Salesforce CRM product, which allows businesses to manage relationships, and the information associated with them.
• Foundational knowledge of Microsoft Excel
• Able to collaborate within a team and may lead a sub-team
  

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedkingdom#hybridcloud, #storage, #technologyandsoftware

Job:

Sales

Job Level:

Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.