Inside Account Manager

Ingram Micro; Milton Keynes; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading technology company is seeking an Internal Account Manager to join their DCPOS team in Milton Keynes. This role involves managing key accounts, focusing on customer service and revenue enhancement. Candidates should possess strong communication skills, a customer-centric mentality, and a drive to understand new technologies. Competitive salary, commissions, and career development opportunities available.

Qualifications

• Strong customer service driven mentality is essential.
• Ability to communicate effectively over the phone, email, and face to face.
• Continuously learn the new technology releases in an ever-changing environment.

Responsibilities

• Manage a number of key accounts while maintaining high customer service standards.
• Provide regular sales forecasts and business updates to the head of Sales.
• Foster strong relationships with customers and identify cross-selling opportunities.

Skills

Customer service driven mentality

Effective communication

Motivation to understand subject matter

Desire to learn new technology

Good PC skills

Ability to understand and improve systems

Tools

Microsoft Office Suite

CRM software

Job description

Direct message the job poster from Ingram Micro

UK Talent Acquisition Lead @ Ingram Micro | Talent Attraction leader and DE&I Ambassador

Internal Account Manager

About The Job

We are looking for driven Internal Account Manager to join our DCPOS team on a permanent basis supporting our key Vendors. The focus of this role is to manage a number of key accounts, maintaining and improving on revenue and profit, whilst maintaining the highest standards of customer service. Our customers and vendors are at the heart of everything we do, and this is where you come in!

What your role as an Internal Account Manager will involve:

• Foster strong business relationships with Ingram Micro core customers and become a trusted advisor to their businesses.
• Identify opportunities to cross sell and up sell additional relevant mobile products using expert knowledge.
• Enable partners by demonstrating and coaching around a variety of products.
• Provide regular sales forecasts and business updates to the head of Sales.
• Update Opportunities accurately to manage, nurture and monitor deal progress.
• Regular engagement with marketing team to leverage core messaging via preferred social media channels and influence the GTM strategy.
• Leverage Field Technical resource to influence and progress end user sales opportunities and maximise profitability.
  
  

To set you up for success, we are looking for the following skills and experience:

• Strong customer service driven mentality is essential.
• Ability to communicate effectively, over the phone, via email and face to face
• Have drive and be motivated to understand your subject matter.
• Continuously learn the new technology releases in an ever-changing environment
• Good PC skills, including Microsoft Office suite, specifically Outlook, Word, and Excel. CRM experience preferable
• A desire and ability to understand and improve systems, programmes, and processes.
  
  

We Are Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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