Inpatient Bookings Coordinator

Nuffield Health; Newcastle upon Tyne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Inpatient Bookings Coordinator at Newcastle Hospital within Nuffield Health. Permanent role, 37.5 hours per week. Salary £25,038 per annum. Responsibilities include managing bookings, data handling, and coordinating with theatre/consultant availability to meet service deliverables.

NVQ Level 2 in Business and Administration preferred plus strong communication skills and meticulous data management. Benefits include gym membership, health assessments, and pension options.

Qualifications

• NVQ level 2 in Business and Administration or equivalent.
• Strong communication and a can-do attitude.
• Good organisation and administration skills.

Responsibilities

• Provide effective administration within the Bookings team.
• Manage and interpret data and information for service delivery.
• Handle appointment bookings and changes with hospital teams and stakeholders.
• Update internal databases and spreadsheets.
• Schedule pre-assessment appointments and dispatch communications.

Skills

Communication skills

Organisational skills

Attention to detail

Data interpretation

Education

NVQ level 2 in Business and Administration

Tools

Excel

Data entry systems

Job description

Job Summary

Inpatient Bookings Coordinator Newcastle Hospital | Bookings | Permanent Salary £25,038 per annum 37.5 hours per week Shift patterns 08.00-16.00 09.00-17.00

We are looking for a Bookings Administrator in our hospital who will be responsible for providing effective and efficient administration within the Bookings team, managing, appraising, and interpreting data, information and situations. Ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Qualifications

• Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and have experience working in a fast-paced team.
• We are looking for a conscientious individual with a helpful, supportive approach with a 'can do' attitude that shines through.
• A natural flair for communicating, both over the phone and in person, to bring strong organisation and administration skills to the team.

Responsibilities

• As our Bookings Coordinator you will Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support, meets the required standards and timescales.
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• Handle appointment bookings and changes and working with the wider hospital teams and stakeholders.
• Appointment bookings and changes.
• Co-ordination of theatre /consultant availability.
• Consultant/secretarial engagement.
• Obtaining relevant information from the patient.
• Updating all internal computer databases / spreadsheets.
• Schedule pre assessment appointments.
• Dispatch communications (reports, emails, telephone calls) to relevant parties to ensure bookings are processed effectively and efficiently and within agreed specified timescales.
• Helping you feel good.

Benefits

• Free gym membership.
• Health assessments.
• Retail discounts.
• Pension options.

About the Company

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today.

Nuffield Health, is the UK's largest healthcare charity. For over 60 years, we've been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.