Inn Operations Leader: Team, Service & Guest Experience

The Inn Collection Group; Eggleston; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Birthday extra paid holiday

Lead-Inn development program

Paid Breaks

50% off food at any Inn

Stay at any Inn 1 special months (Jan–

1 off room bookings for staff

Employee Assistance Programme

Job summary

The Inn Collection Group is seeking an Assistant Manager for The Seaton Lane Inn. You will support the General Manager, lead the team, and ensure the inn delivers a warm, home-away-from-home experience for guests.

You will work hands-on in a fast-paced hospitality environment, manage daily duties, and liaise with Chefs, management, and suppliers to maintain high standards and a welcoming atmosphere.

Qualifications

• Strong leadership and team management experience
• Background in food & hospitality and customer service
• Hands-on approach with ability to lead by example

Responsibilities

• Support the General Manager in delivering company standards and daily operations
• Lead and motivate a team to provide exceptional guest service
• Oversee shift operations, managing stock, ordering, and supplier liaising
• Handle administrative tasks and accounts management as needed
• Be available for sleepovers and guest responses as required

Job description

The Inn Collection Group is seeking an Assistant Manager for The Seaton Lane Inn. You will support the General Manager, lead the team, and ensure the inn delivers a warm, home-away-from-home experience for guests.

You will work hands-on in a fast-paced hospitality environment, manage daily duties, and liaise with Chefs, management, and suppliers to maintain high standards and a welcoming atmosphere.