Inn Keepers Collection Room Attendant

Hand & Sceptre; Southborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension

28 days holiday

Employee discounts across brands

Free shares

Team socials

Employee helpline

Job summary

Hand & Sceptre is seeking a dedicated housekeeping candidate for Innkeepers Lodge. You will clean and present bedrooms, bathrooms and public areas to brand standards, and engage guests in conversation about our guest experience survey to ensure they feel welcomed.

We value enthusiasm, professionalism and teamwork. Training is provided regardless of prior experience, with flexible full-time shifts, competitive benefits and a supportive environment where guests are made to feel truly at home.

Qualifications

• Great eye for detail
• Ability to work calmly under pressure
• Passion for delivering a great guest experience

Responsibilities

• Clean and present bedrooms, bathrooms and public areas to brand standards
• Engage guests and discuss the guest experience survey to encourage feedback
• Follow set up and close down procedures to maintain cleanliness and safety

Skills

Attention to detail

Calm under pressure

Guest experience

Job description

Ensure our guests want to revisit us and recommend us to their friends and family so you'll work with the team to ensure a warm, friendly and genuine welcome or farewell. Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey. You'll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly - to the Innkeepers Lodge brand standard. You'll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you., Passionate about great service Taking PRIDE in maintaining highest standards of cleanliness and safety Great eye for detail Ability to work calmly under pressure Whatever your level of experience, we'll give you all the training you need.

Salary Competitive Salary 1. Hours Full Time,

• Flexible shifts - to fit around the other important things in life
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!
• On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.