Infrastructure Support Engineer

ZipRecruiter; Loughborough; On-site; GBP 35,000; Full time

Job summary

Join a dynamic and growing MSP as an Infrastructure Support Engineer, where you'll support Windows IT infrastructure and work on exciting new server and network projects. This role offers a competitive salary, opportunities for career growth, and a collaborative environment where your skills are valued. With a focus on client satisfaction, you'll ensure SLAs are met while gaining hands-on experience in a friendly team. If you're passionate about IT and looking to advance your career, this position is perfect for you.

Benefits

Pension

Paid training and certifications

Annual pay rise

Career growth opportunities

Qualifications

• Experience in supporting Windows IT infrastructure.
• Strong knowledge of server and network support.

Responsibilities

• Support day-to-day activity on clients' IT networks.
• Assist with new server and network projects.

Skills

Microsoft Windows Server

Active Directory

DNS

Group Policy

Microsoft Windows Desktop (Windows 10/11)

Office 365

Networking (Cisco)

Firewalls

Switches

Virtualisation (Hyper-V)

Job description

Job Description

Infrastructure Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £35k

Do you have experience supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provides a comprehensive range of IT services across server and network support, data centres, and IT consultancy.

As an Infrastructure Support Engineer, you'll support day-to-day activity on clients' IT networks with a focus on assisting with new server and network projects, including designing and installing new networks from scratch and deploying additional servers. You'll respond to support requests from fully managed clients, ensuring strict SLAs are met, and provide proactive monitoring and support.

Location / WFH:

You'll join a small, friendly team based in Normanton on Soar (near Loughborough) and will also sometimes be required to travel to clients' sites or data centres.

About you:

• You are an experienced Infrastructure Support Engineer with strong knowledge of Microsoft Windows Server, Active Directory, DNS, Group Policy; Microsoft Windows Desktop (Windows 10/11), Office 365.
• You also have a good knowledge of Networking (ideally Cisco), Firewalls, Switches, and Virtualisation using Hyper-V.
• You are collaborative with great communication skills, comfortable working directly with clients.

What's in it for you:

As an Infrastructure Support Engineer, you will earn a competitive package:

• Salary up to £35k (+ annual pay rise)
• Pension
• Paid training and certifications
• Excellent career growth opportunities

Apply now to find out more about this Infrastructure Support Engineer (2nd line Windows 0365) opportunity.

At Client Server, we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on age, gender, ethnicity, religion, or veteran status. The clients we work with share our values.