Infrastructure Services Operative

Severn Trent Water; United Kingdom; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Starting salary £29,911.89

Annual bonus up to 15% of salary

Overtime opportunities

25 days holiday + bank holidays

Pension scheme with enhanced employer/

Sharesave scheme

Academy training and development

Electric vehicle scheme

Family-friendly policies

Two volunteering days per year

Job summary

Severn Trent Services is recruiting an Infrastructure Services Operative to install, repair and maintain water pipes across the Derbyshire region. You will work in a two-person team and travel daily to customer sites, upholding health and safety standards.

No formal qualifications are required; a valid UK driving licence is essential. The role emphasizes customer service, teamwork, and readiness to work as part of a larger community-focused utility provider.

Qualifications

• No formal qualifications required for this role.
• Role requires daily travel within the allocated region.
• A full UK driving licence is an absolute necessity.

Responsibilities

• Install, repair and maintain water pipes and fittings per work orders.
• Maintain a tidy and safe vehicle; report faults to line manager.
• Provide feedback on work undertaken to Head Office daily.
• Deliver high levels of customer service to meet quality standards.
• Participate in 24-hour reactive standby to support service provision.

Skills

Driving licence

Health and safety awareness

Customer service

Willingness to learn

Job description

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Hello, we're Severn Trent Services a commercial arm of the Severn Trent Group. We provide water and waste services to companies nationwide, including the MoD.

Our purpose is taking care of life's essentials, but we're also big on making a difference, not just because we should but because we care.

We're currently recruiting for an Infrastructure Services Operative to join our team, covering the Derbyshire area,

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we'd love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

As aInfrastructure Services Operative, you will be installing and maintaining water pipes and the associated fittings on our customer's sites. You will be a part of a two-man team and complete the work up to the highest quality and health and safety standards.

In this role you will be able to start work from home and travel across your allocated region on a daily basis.

Some of your key accountabilities will be:

• Install / repair and maintain water pipes and associated fittings as per Work Order instruction / job pack meeting relevant quality and productivity standards.
  
• Maintain level of professional expertise to ensure ability is held to install/repair/maintain a wide range of makes, types and complexities of water mains, services and associated equipment.
  
• To maintain a tidy vehicle both internally and externally and report any faults to relevant line manager.
  
• Exercise judgments on materials used to ensure the appropriate and safe repair is balanced with the requirement to maximize cost effectiveness. Provide full feedback on work undertaken to Head Office daily.
  
• Provide high level of customer service to maintain customer expectations of quality service provision.
  
• Participate in ’24 hour reactive standby rotato assist company in maintaining service provision to its customers.

WHAT YOU'LL BRING TO THE ROLE

Whilst there are no formal qualifications required for this role, we're looking for people who are keen to learn about water mains servicing, water fitting installation and repair. It would be helpful if you had some knowledge of Health and Safety and risk assessments.

However, as the role requires daily travel, a full UK driving licence is an absolute necessity.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.Is that you?

WHAT'S IN IT FOR YOU

Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent Services family:

• Starting Salary from £29,911.89
• Annual bonus scheme of up to 15% of your annual salary, based on company performance)
• Opportunity for overtime
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave- the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

WHATS NEXT?

We can't wait to hear from you.

Before you apply, you'll need an updated copy of your CV and about five minutes to spare.
If your curiosity has been piqued and you're wanting to find out even more, search#LifeAtSevernTrenton social media.

Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.