Infrastructure Manager

Spirax Group; Cheltenham; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Flexible working

27 days holiday allowance

Private healthcare

Enhanced pension plan

Life assurance

Share Ownership Plan

Free onsite parking

Job summary

Spirax Group in Cheltenham, Gloucestershire, is seeking an experienced Global Infrastructure Manager to lead a newly formed Global Infrastructure Operations function. This strategic role drives operational excellence, resilience, and technical governance across a complex global estate and develops a team of Regional Infrastructure Leads.

Travel is required; you will partner with internal stakeholders and external partners to modernise infrastructure, improve operations and deliver strategic

Qualifications

• Experience leading global infrastructure teams.
• Strong governance and risk management capabilities.
• Experience with data centre or co-location migrations and supplier management.

Responsibilities

• Lead, coach and develop Regional Infrastructure Leads and the wider global infrastructure team.
• Establish and maintain a consistent global operating model, including governance, standards, ownership and ways of working.
• Oversee the availability, resilience and supportability of on-premise infrastructure including servers, virtualization, storage, backup and hosting environments.
• Drive infrastructure modernisation, estate optimisation and technical debt reduction initiatives.
• Own infrastructure risk, compliance, disaster recovery readiness and audit requirements.
• Lead major incident management and support continuous service improvement through KPIs, SLAs and supplier performance reviews.

Skills

Leadership

Stakeholder management

Infrastructure operations

Disaster recovery

Governance

Supplier governance

Tools

ITIL processes

CMDB

Disaster recovery planning tools

Job description

Location: Cheltenham, Gloucestershire

The Role

We are looking for an experienced and people-focused Global Infrastructure Manager to lead our newly formed Global Infrastructure Operations function. This is a strategic leadership role, responsible for driving operational excellence, resilience and technical governance across a complex global infrastructure estate while developing and leading a team of Regional Infrastructure Leads and infrastructure professionals.

The Role

We are looking for an experienced and people-focused Global Infrastructure Manager to lead our newly formed Global Infrastructure Operations function. This is a strategic leadership role, responsible for driving operational excellence, resilience and technical governance across a complex global infrastructure estate while developing and leading a team of Regional Infrastructure Leads and infrastructure professionals.

Working closely with internal stakeholders, suppliers and delivery partners, you will play a key role in infrastructure modernisation, operational improvement, disaster recovery readiness and the delivery of strategic transformation initiatives across the organisation. Global travel will be required as part of the role.

Key Responsibilities

• Lead, coach and develop Regional Infrastructure Leads and the wider global infrastructure team.
• Establish and maintain a consistent global operating model, including governance, standards, ownership and ways of working.
• Oversee the availability, resilience and supportability of on-premise infrastructure including servers, virtualisation, storage, backup and hosting environments.
• Drive infrastructure modernisation, estate optimisation and technical debt reduction initiatives.
• Own infrastructure risk, compliance, disaster recovery readiness and audit requirements.
• Lead major incident management and support continuous service improvement through KPIs, SLAs and supplier performance reviews.
• Maintain accurate CMDB records, technical documentation, runbooks and operational procedures.
• Support the selection, implementation and migration of infrastructure into co-location environments.
• Work closely with Enterprise Architecture and technology teams to deliver strategic infrastructure roadmaps.

Your Experience

• Proven experience leading regional or global infrastructure teams within a complex enterprise environment.
• Strong background in infrastructure operations, including servers, virtualisation, storage, backup, recovery, monitoring and lifecycle management.
• Experience implementing operating models, governance frameworks and service management best practices.
• Demonstrable experience of infrastructure modernisation, technical debt reduction and estate optimisation programmes.
• Experience supporting data centre or co-location initiatives, including migration planning and supplier management.
• Strong understanding of disaster recovery, resilience testing, risk management and compliance requirements.
• Experience improving service performance through KPIs, SLAs, incident reviews and supplier governance.
• Inspirational leadership with the ability to coach, develop and motivate distributed teams.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Strong organisational and prioritisation skills, balancing operational demand with strategic projects.
• Analytical and solution-focused approach to problem solving and decision making.
• Strong governance mindset with a focus on risk, compliance and continuous improvement.
• Commercial awareness and experience working with suppliers and external partners.
• Ability to build collaborative relationships across global teams and drive positive change.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Benefits

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.