Infrastructure Engineer - Driver and Vehicle Standards Agency - HEO

Manchester Digital; Manchester; On-site; GBP 42,000 - 62,000; Full time

Job summary

Driver and Vehicle Standards Agency is seeking a Cloud Infrastructure Engineer to help maintain and improve our cloud hosted IaaS. You'll work across M365, Azure, Meraki and enterprise apps, ensuring security, uptime and a great user experience for colleagues nationwide.

The role covers incident and problem management, automation, monitoring and configuration of servers and networks, with line management responsibility for junior engineers.

Qualifications

• We are looking for a confident communicator and team player.
• Real interest in modern IT platforms and continuous improvement.
• A passion for delivering quality and results.
• Embraces new technologies and a strong willingness to learn.

Responsibilities

• Maintenance of core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services.
• Drive automation throughout the core infrastructure estate.
• System monitoring and maintenance of servers, networks, backups and end user devices.
• Deploy and configure servers, end user devices, networking equipment and enterprise software.
• Implement and maintain security controls and regulatory compliance.
• Maintain documentation and provide line management for Junior Infrastructure Engineers.

Skills

Confident communicator

Team player

Modern IT platforms

Continuous improvement

Quality delivery

New technologies

Lifelong learning

Job description

Location

Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton),Birmingham (Garretts Green)or Uxbridge.

You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note:

This role is advertised as being based in Uxbridge; however, the contractual base will be Yeading.

While estate works are being carried out at the Yeading site, all roles will be temporarily located in Uxbridge. Successful applicants will therefore begin their employment at the Uxbridge location.

Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028.

Employees based at Uxbridge will receive a London Weighting allowance of £4,000. This allowance will continue when the location moves to Yeading.

About The Job

Job summary

The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability.

To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate.

If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we’d love to hear from you.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job Description

Responsibilities include but are not limited to:

• Maintenance of core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
• Drive automation throughout the core infrastructure estate.
• System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime
• Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards.
• Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
• Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
• Management of Junior Infrastructure Engineers

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

We Are Looking For Someone Who

• Is a confident communicator and team player
• Real interest in modern IT platforms
• Has a drive for continuous improvement
• A passion for delivering quality and results
• Embraces new technologies to deliver the right solution
• Has a strong willingness to continually develop and learn