Infrastructure Engineer

Driver and Vehicle Standards Agency; Bristol; Presencial; GBP 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer pension contribution

25 days annual leave

Flexible working options

Descripción de la vacante

Driver and Vehicle Standards Agency (DVSA) is seeking an experienced Cloud Infrastructure Engineer to support and develop the cloud-hosted IaaS, Azure and M365 environments. The role focuses on delivering a high-quality digital experience, security, and sustainability while advancing platform and end-user services.

You will drive improvements, automate core infrastructure, and provide second/third line IT support, with line management responsibilities.

Formación

• Experience in cloud infrastructure and IT service delivery.
• Ability to implement and manage security controls across a cloud estate.
• Experience driving automation and incident/problem management.

Responsabilidades

• Maintenance of core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
• Drive automation throughout the core infrastructure estate.
• System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime
• Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards.
• Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
• Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
• Management of Junior Infrastructure Engineers

Conocimientos

Cloud infrastructure

IT support

Security controls

Automation

Documentation

Team leadership

Herramientas

Azure

Microsoft 365

Intune

Meraki

Dynamics

Apple Automated Device Enrolment

Descripción del empleo

The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we'd love to hear from you. Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Responsibilities

• Maintenance of core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
• Drive automation throughout the core infrastructure estate.
• System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime
• Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards.
• Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
• Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
• Management of Junior Infrastructure Engineers

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.