Infrastructure Engineer

Driver and Vehicle Standards Agency; Newcastle upon Tyne; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Employer pension contribution 28.97%

25 days annual leave (+8 bank holidays

Flexible working options

Job summary

Driver and Vehicle Standards Agency (DVSA) is seeking an experienced Cloud Infrastructure Engineer to maintain core infrastructure services, drive automation, and strengthen security controls. You will oversee monitoring, deployment, and enterprise software while guiding junior engineers and collaborating with cross‑functional teams.

The role offers a supportive environment with a focus on safety, sustainability, and high-quality digital experiences for colleagues nationwide.

Qualifications

• Experience maintaining core infrastructure services and incident management.
• Ability to drive improvements and automation across cloud infrastructure.
• Monitoring, backups, and uptime management of servers and networks.
• Deploy and configure servers, end user devices, networking equipment, and enterprise software.
• Implement and maintain security controls and regulatory compliance.
• Manage and develop junior infrastructure engineers.

Responsibilities

• Maintain core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services.
• Drive automation across the core infrastructure estate.
• Monitor servers, networks, backups, and end user devices for optimal performance.
• Deploy and configure servers, devices, networking, and enterprise software.
• Implement and maintain security controls and regulatory compliance.
• Maintain documentation of configurations, processes, and troubleshooting guides.
• Manage Junior Infrastructure Engineers.

Skills

Incident management

Problem management

Automation

System monitoring

Server deployment

Security controls

Documentation

Line management

Tools

Azure

M365

Meraki

Dynamics 365

Intune

Apple ADE

Job description

The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we'd love to hear from you. Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Responsibilities

• Maintenance of core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
• Drive automation throughout the core infrastructure estate.
• System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime
• Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards.
• Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
• Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
• Management of Junior Infrastructure Engineers

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.