Infrastructure Engineer

Lead Forensics; Portsmouth; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Fully remote working

Hybrid option at Cosham office

One Team, Growth culture

Job summary

Lead Forensics is a leading SaaS provider delivering B2B sales and marketing solutions. We require an Infrastructure Engineer to maintain, enhance, and automate our hybrid infrastructure and data centres, with remote work and occasional travel to the south of England locations.

The role demands 5+ years in infrastructure engineering, strong Microsoft 365 (Intune, Entra ID) skills, Azure experience, and proficiency in AD/DNS/DHCP and networking.

Qualifications

• Minimum 5 years' experience in infrastructure engineering supporting Microsoft technologies.
• Advanced Microsoft 365 administration skills, including Intune and Entra ID.
• Experience working in hybrid cloud environments, ideally with Azure.

Responsibilities

• Oversee and manage hybrid infrastructure across cloud and on-premises environments.
• Act as the technical escalation point for the IT Support team, resolving complex infrastructure issues.
• Monitor, maintain, and improve availability, performance, and security of infrastructure services.
• Ensure up-to-date technical documentation and operational procedures.

Skills

Windows Server

Active Directory

Networking

Terraform

PowerShell

Azure

Intune

Entra ID

Security frameworks

Hybrid infrastructure

Tools

Terraform

PowerShell

Cloudflare

Mimecast

Zscaler

Job description

Infrastructure Engineer

Lead Forensics is a leading SaaS provider specializing in B2B sales and marketing solutions. We enable our clients to discover new business opportunities and drive growth with innovative technology.

We are looking for an accomplished Infrastructure Engineer to maintain, enhance, and automate our hybrid infrastructure supporting internal operations. This is a hands‑on role requiring a wide range of expertise across cloud platforms, networking, operating systems, and security, with a strong emphasis on continuous improvement and automation.

Location

Fully remote, with the requirement to be within reasonable travel distance to Portsmouth for occasional visits to our physical infrastructure and data centres.

Key Responsibilities

• Oversee and manage hybrid infrastructure across both cloud and on-premises environments.

• Act as the technical escalation point for the IT Support team, resolving complex infrastructure issues.

• Monitor, maintain, and improve the availability, performance, and security of infrastructure services.

• Ensure comprehensive and up‑to‑date technical documentation and operational procedures.

About You

• Minimum 5 years' experience in infrastructure engineering supporting Microsoft technologies.

• Advanced Microsoft 365 administration skills, including Intune and Entra ID.

• Experience working in hybrid cloud environments, ideally with Azure.

• Proficient understanding of Active Directory, DNS, DHCP, subnetting, and identity lifecycle management.

• Deep technical expertise in one or more of the following:

  • Windows Server and IIS

  • Networking (switching, routing, firewalls, load balancing, WAN)

  • x86 server hardware

  • Infrastructure automation tools such as Terraform or PowerShell

• At least 2 years' experience as a technical escalation point for 1st/2nd line IT support teams.

• Experience with Azure, Cloudflare, Mimecast, or Zscaler is an advantage.

• Strong analytical and problem‑solving skills, able to work both independently and as part of a team.

• Proven ability to deliver projects to agreed timescales and quality standards.

• Familiarity with ISO 27001, PCI DSS, SOC 2, or similar security frameworks.

• Driving license and access to a vehicle - travel to south of England data centre locations is required.

What We Offer

• Fully remote working, with an optional hybrid model at our Cosham office.

• A fantastic company culture, living our "One Team" and "Growth" values.

• Opportunities to support the community through volunteer days, fundraisers, and charity events.

Join Lead Forensics and help shape the future of our technology infrastructure while being part of a collaborative and ambitious team.