Infrastructure Engineer

Department for Work and Pensions (DWP); Leeds; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

The Department for Work and Pensions (DWP) Engineering invites you to join as a Senior Infrastructure Engineer to help shape the end-to-end cloud hosted services that support millions of users. You will collaborate with Architects, Site Reliability Engineers, Delivery Managers and Product Managers within the Engineering Tooling Services Teams.

This role focuses on designing and operating Public Cloud infrastructure, migrating from on-premises hosting, and delivering automation to improve

Qualifications

• Experience designing and operating Public Cloud infrastructure.
• Proven ability to manage incident resolution and service availability.
• Experience migrating on-prem systems to cloud platforms.

Responsibilities

• Support design and implementation of Public Cloud infrastructure to meet plans.
• Operate Public Cloud tech with focus on security, availability, resilience, performance.
• Provide specialist support to junior staff and users.
• Develop and implement service improvement plans for cloud technologies.
• Manage and resolve incidents for cloud technologies.
• Collaborate with PDU teams to understand Ansible/GitLab instances.
• Develop and support migration paths for PDU instances to strategic platforms.
• Ensure minimal disruption by proactively identifying/resolving issues during migrations.
• Upskill end users and develop automation to reduce toil.

Skills

Public Cloud

Incident management

Automation

Security

Collaboration

Performance

Migration planning

Cloud architecture

Orchestration

Monitoring

Tools

Ansible Automation Platform

GitLab

Job description

This is a fantastic opportunity to join DWP Engineering as a Senior Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users. We're driving the adoption of Public Cloud services in line with Government Digital Service (GDS) and DWP's own strategic hosting architectural principles. The strategy for our engineers is to implement a 'Digital by Default' approach. We will do this by providing an end-to-end 'multi-cloud' hosted service for our Product Development Units. We'll be providing a securely connected hosting service which removes DWP's reliance on traditional hosting solutions and contracts. To ensure our success, we are standardising, simplifying and automating, together with developing processes, training and tools to accelerate our delivery. As a Senior Infrastructure Engineer, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. The role will sit within one of our Engineering Tooling Services Teams which comprise of Automation & Orchestration and Manage & Deploy My Code services. This role will maintain and support project to exit Ansible Automation Platform and GitLab from the On Premise Hosting (OPH) estate.

• Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps.
• Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance.
• Provide specialist service/solution technical support and assistance to junior staff and users.
• Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services.
• Responsible for management and resolution of Incidents for Public Cloud hosted technologies, products, and services.
• Working with Product Delivery Unit (PDU) teams to understand their current Ansible Automation Platform and GitLab instances.
• Develop, execute and support the migration path for PDU instances to the strategic platforms.
• Ensure minimal disruption to services by proactively identifying and resolving technical issues during and after migrations.
• Supporting with the upskilling and developing of end users.
• Identify, develop and implement automation solutions to reduce operational toil, improve system reliability, and enable teams to focus on higher value activities.