Infrastructure and Network Engineer

Zachary Daniels; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

Zachary Daniels Recruitment is partnering with a consumer-facing business to recruit an Infrastructure and Network Engineer in London. The role is hybrid with three days in the office, focusing on network operations, infrastructure support and project delivery across a multi-site environment.

You will maintain reliability, performance and security of the technology estate, acting as an escalation point for complex issues and contributing to major modernization programmes while collaborating with

Qualifications

• Hands-on network engineering experience within a multi-site environment.
• Experience supporting distributed technology environments.
• Strong knowledge of routers, switches, firewalls, Wi-Fi, LAN/WAN, VLANs and VPNs.
• Exposure to SD-WAN would be beneficial.
• Confidence troubleshooting complex network and infrastructure incidents.
• Experience supporting infrastructure upgrades, deployments or site-based projects.
• Proactive approach to security, reliability and continuous improvement.
• Strong communication with users, suppliers and technical stakeholders.

Responsibilities

• Supporting and maintaining network and infrastructure services across a distributed technology estate.
• Configuring and troubleshooting routers, switches, firewalls and enterprise Wi-Fi.
• Supporting LAN, WAN, VLAN, VPN and SD-WAN environments.
• Acting as an escalation point for complex second and third-line infrastructure issues.
• Investigating major incidents, identifying root causes and implementing long-term solutions.
• Supporting network modernisation, connectivity and site technology projects.
• Coordinating with third-party suppliers, connectivity providers and wider technology teams.
• Contributing to security improvements, disaster recovery and infrastructure resilience.
• Managing technical changes while minimising disruption to business operations.
• Producing network diagrams, technical documentation and support procedures.
• Sharing knowledge and supporting the development of junior team members.

Skills

Network engineering

Infrastructure support

IT operations

LAN/WAN/VPN

SD-WAN exposure

Security awareness

Technical documentation

Communication

Tools

Google Workspace

Job description

Infrastructure and Network Engineer

• Location: London


• Working pattern: Hybrid, three days in the office


• Salary: 40,000 to 50,000


• Contract: Permanent, full-time

Zachary Daniels Recruitment is partnering with a well-established consumer-facing business to recruit an Infrastructure and Network Engineer as it continues to invest in and strengthen its internal technology function.

This is a varied, hands-on role combining network operations, infrastructure support and project delivery across a large multi-site environment.

You will help maintain the reliability, performance and security of the organisation's technology estate while contributing to several major modernisation and deployment programmes. The role will also act as an escalation point for more complex technical issues, working closely with internal teams and external technology partners.

What you'll be doing:

• Supporting and maintaining network and infrastructure services across a distributed technology estate


• Configuring and troubleshooting routers, switches, firewalls and enterprise Wi-Fi


• Supporting LAN, WAN, VLAN, VPN and SD-WAN environments


• Acting as an escalation point for complex second and third-line infrastructure issues


• Investigating major incidents, identifying root causes and implementing long-term solutions


• Supporting network modernisation, connectivity and site technology projects


• Coordinating with third-party suppliers, connectivity providers and wider technology teams


• Contributing to security improvements, disaster recovery and infrastructure resilience


• Managing technical changes while minimising disruption to business operations


• Producing network diagrams, technical documentation and support procedures


• Sharing knowledge and supporting the development of junior team members

What we're looking for:

• Hands-on experience within network engineering, infrastructure support or IT operations


• Experience supporting a distributed or multi-site technology environment


• Strong knowledge of routers, switches, firewalls, Wi-Fi, LAN/WAN, VLANs and VPNs


• Exposure to SD-WAN would be beneficial


• Confidence troubleshooting complex network and infrastructure incidents


• Experience supporting infrastructure upgrades, deployments or site-based projects


• A proactive approach to security, system reliability and continuous improvement


• Strong communication skills and the ability to work with users, suppliers and technical stakeholders


• Experience within retail, logistics, hospitality or another fast-paced environment would be advantageous but is not essential


• Familiarity with Google Workspace or a Google-led environment would be useful

This is an excellent opportunity to join a growing technology function where you can take ownership of meaningful projects and develop your career within a well-established international business.