Infra & Service Transformation Lead (Interim)

TRIA; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

TRIA is seeking an experienced Interim Head of Infrastructure & Service Management for a pivotal role in a major IT transformation programme. The position is hybrid based in London and requires leadership in defining and delivering robust infrastructure for a FTSE 250 organisation. Ideal candidates will have a strong track record in enterprise-scale transformations, deep technical knowledge, and the ability to operate at executive levels. This is a chance to significantly shape the infrastructure foundations of a growing organisation.

Qualifications

• Strong track record leading enterprise-scale transformations.
• Experience operating at executive and Board level.
• Deep technical credibility across modern infrastructure architectures.

Responsibilities

• Assess current infrastructure and service management landscape.
• Define target state for infrastructure and service management.
• Establish principles for standardization and automation.
• Review third-party service providers and contracts.
• Design end-to-end service definitions and governance.
• Produce a clear transformation roadmap and implementation plan.

Skills

Enterprise-scale infrastructure management

Service management transformations

Cloud platforms

ITSM tooling

Automation

Operational resilience

Job description

TRIA is seeking an experienced Interim Head of Infrastructure & Service Management for a pivotal role in a major IT transformation programme. The position is hybrid based in London and requires leadership in defining and delivering robust infrastructure for a FTSE 250 organisation. Ideal candidates will have a strong track record in enterprise-scale transformations, deep technical knowledge, and the ability to operate at executive levels. This is a chance to significantly shape the infrastructure foundations of a growing organisation.