Information Technology Technician

Venn Group; Leatherhead; In loco; GBP 25.000 - 39.000; Part-time

Descrizione del lavoro

Venn Group is seeking an IT Asset Management & Deployment Support Technician to support an organisation based in Surrey on an initial 6-month contract. The role is based onsite in Leatherhead, with travel across Surrey for device refresh and installations.

You will support asset tracking, deploy desktops and mobile devices, and assist the IT Service Desk by managing tickets while maintaining accurate records across multiple sites. A full UK driving licence and ability to travel are beneficial.

Competenze

• Experience maintaining accurate IT asset records and inventory systems.
• Familiarity with IT ticketing systems and service desk processes.
• Experience supporting IT hardware refresh or rollout programmes.

Mansioni

• Support day-to-day IT asset management and tracking.
• Assist with device refresh across multiple sites in Surrey.
• Prepare and deploy pre-built IT equipment (desktops, mobiles).
• Assist IT Service Desk by managing tickets in queue.
• Update asset management system to reflect allocation and deployment.
• Travel to sites across Surrey for installations and replacements.
• Provide general IT support during deployment.

Conoscenze

IT asset management

Device deployment

Ticketing systems

Asset records accuracy

Organisation & detail

Independent work

Strumenti

IT ticketing system

Asset management software

Descrizione del lavoro

Location: Leatherhead, Surrey (with travel across Surrey)

Contract: 6 months

Start Date: ASAP

Venn Group is currently recruiting for an IT Asset Management & Deployment Support Technician to support an organisation based in Surrey on an initial 6-month contract.

The successful candidate will initially be based onsite in Leatherhead, supporting the IT Asset Management team, before assisting with a wider device refresh programme across multiple sites in Surrey.

Key Responsibilities

• Support the day-to-day management and tracking of IT assets, ensuring records are accurate and up to date.
• Assist with an IT device refresh programme, replacing desktop PCs across multiple locations.
• Prepare and deploy pre-built IT equipment, including desktops and mobile phones.
• Support the IT Service Desk by managing and resolving tickets within the support queue.
• Update the asset management system to accurately reflect equipment allocation, deployment and replacement.
• Travel to different sites across Surrey to assist with device installations and replacements.
• Provide general IT support to users during the deployment process.
• Good understanding of IT hardware, including desktop PCs, laptops and mobile devices.
• Experience maintaining accurate IT asset records and inventory systems.
• Familiarity with IT ticketing systems and service desk processes.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a wider IT support team.
• Previous experience supporting an IT hardware refresh or rollout programme.
• Experience working across multiple sites.
• Full UK driving licence and access to transport would be beneficial, although work vehicles may be available.