Information Technology Support Technician

JR United Kingdom; Slough; On-site; GBP 26,000 - 32,000; Full time

Job summary

A growing IT support company in Slough seeks an IT Support Technician to assist users with various IT needs. Candidates must have experience with Windows and Microsoft 365, alongside strong interpersonal skills. The role offers opportunities for training and progression within the company, along with competitive salary and benefits.

Benefits

25 days paid holiday

Pension scheme

Private company healthcare after probation

Bonus schemes

Qualifications

• 1+ years IT support experience helping users with IT needs.
• 2+ years in-depth Windows experience.
• 1+ years Microsoft 365 Cloud experience.

Responsibilities

• Support users via telephone, email, and desk-side.
• Troubleshoot and analyze problems with systems.
• Perform proactive maintenance to systems and Cloud services.

Skills

Windows

Microsoft 365

IT support

Problem analysis

Customer service

Education

Microsoft MS-900 or AZ-900 certification

Certification in IT support

Job description

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Information Technology Support Technician, slough

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Client:

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

To be considered for this position you must be a UK resident with the permanent right to work in the UK.

Please do not apply if this is not the case as we cannot offer any sort of sponsorship or relocation assistance.

We are looking for an IT support technician in Central London, with 1+ years’ good experience supporting users and clients with Windows and Microsoft 365 Cloud and applications. The role will include support via telephone, email, and desk-side on client sites, troubleshooting and problem analysis, proactive maintenance to systems and Cloud services, computer and desk setups.

The starting base salary range is £26,000-£32,000 depending on candidates' experience and certifications.

Tech requirements are:

1+ years IT support experience helping users with IT needs

2+ years in-depth Windows experience

1+ years Microsoft 365 Cloud and applications

1+ years hardware maintenance (PC’s, laptops)

1+ years basic IT networks experience

Personal attributes we value are:

Smart and well-presented. The job will involve visiting clients’ offices

Great spoken and written English. There is a lot of corresponding with clients

Friendly manner. Someone who will love working with the team and clients

Adaptable and flexible. Someone who can go the extra mile when needed

A genuine IT enthusiast will fit in well with the rest of the team

Being motivated to learn and progress

Special preference will be given to candidates with:

A serious passion for all things tech

Experience working for an MSP

Microsoft MS-900 and/or AZ-900 certifications or higher

Easy range of the City (live as central as possible)

Why work at Maple?

We are a growing company with a great client base and a super friendly team we want someone to join.

At a busy IT firm staff get exposure and training in so many areas.

In addition to the basic salary we offer 25 days paid holiday, a pension scheme, and ongoing training.

On completion of probation, we have private company healthcare and bonus schemes.

Progression

We help staff become Microsoft certified and take part in training in other technologies and services. Ultimately, we want staff to grow with the company. We will be expecting new joiners to complete at least one key certification within their first three months.