Information Technology Support Specialist

Information Technology Support Specialist, London

Client:

Russell Tobin

Location:

London, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

10

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

IT Support Specialist

12 Months Contract

Onsite - London Central

Our client is one of the leading tech companies globally and has transformed how people interact socially through technology.

Summary:

The main function of a Technical Support Specialist is to provide technical assistance to computer system users.

Job Responsibilities:

• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of lower complexity.
• May install software or perform hardware testing remotely.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Qualifications:

• Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software, and internet directory services software.

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Created on 18/04/2025 by JR United Kingdom