Information Technology Support Manager

JR United Kingdom; Brighton; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an IT Support Manager to lead their Helpdesk team in Brighton. This role offers a blend of hands-on management and strategic oversight, ensuring a high level of service in a fast-paced environment. You will be pivotal in conducting performance reviews, managing third-party vendors, and overseeing the setup of wireless networks and printers. With a hybrid working model, this opportunity allows for flexibility while contributing to a dynamic team. If you're passionate about IT support and team management, this role is an exciting chance to make a significant impact.

Qualifications

• Experience managing a helpdesk in a fast-paced environment.
• Conducting quarterly 1-1s and performance reviews.

Responsibilities

• Manage a Helpdesk team and serve as an escalation point.
• Setup wireless and printer systems for users.

Skills

Helpdesk Management

Windows

Office 365

Wireless Networks

Performance Reviews

Job description

Information Technology Support Manager, Brighton

Location: Brighton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

IT Support Manager

Location: Brighton

Hybrid working: 2 days a week on-site, 3 days remote

About the Role

A client of ours is looking to expand their IT Support team. We are seeking a skilled IT Support Manager with experience managing a Helpdesk team, being hands-on, and serving as an escalation point for a small support team. The role involves working with Windows, Office 365, and wireless networks.

The company is medium-sized, based in Brighton, and offers hybrid working arrangements.

What We’re Looking For

• Experience managing a helpdesk in a fast-paced environment
• Conducting quarterly 1-1s and performance reviews
• Working with third-party vendors
• Wireless and printer setup experience

What’s Next?

If this opportunity interests you, apply today, and we will be in touch shortly.