Information Technology Support Engineer

Dexter Talent; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT services organisation in Preston is seeking an IT Support Engineer to provide hands-on support for hardware, software, and network issues. This role encompasses troubleshooting, user onboarding, and maintaining IT infrastructure. Ideal for a customer-oriented individual looking to grow in a supportive environment.

Qualifications

• Strong knowledge of Windows and Microsoft 365.
• Effective problem-solving and communication skills.
• Previous IT support experience is highly desirable.

Responsibilities

• Provide first- and second-line support for users.
• Troubleshoot technical issues via phone, email, and in person.
• Support and maintain desktops, laptops, and printers.

Skills

Problem-solving

Attention to detail

Communication

Interpersonal abilities

Tools

Windows operating systems

Microsoft 365

Networking

Job description

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Our client based in Preston is currently seeking an IT Support Engineer to join their team in an IT support role. This is an excellent opportunity for a technically skilled and customer-oriented individual looking to provide hands-on support across a range of hardware, software, and network issues.

Key Responsibilities:

• Provide first- and second-line support for users across the business
• Troubleshoot and resolve technical issues via phone, email, and in person
• Support and maintain desktops, laptops, mobile devices, and printers
• Assist with user onboarding, system setups, and routine upgrades
• Monitor and maintain IT systems and network infrastructure

Key Requirements:

• Strong knowledge of Windows operating systems, Microsoft 365, and basic networking
• Effective problem-solving skills and attention to detail
• Good communication and interpersonal abilities
• Previous experience in a general IT support role is highly desirable

This is a great opportunity to join a supportive team in a well-established organisation.

To apply and learn more, just click the button! One of the team will be in touch.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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