Information Technology Support Engineer

Allegiance Group; Preston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the UK, Allegiance Group is seeking an ambitious IT Engineer to provide remote technical support and engage in various projects while working with cutting-edge technologies. The role offers excellent learning opportunities and a friendly team environment, ideal for growth and professional development.

Benefits

Annual bonus

Modern, new office

Paid Microsoft qualifications

Yearly company trip

Qualifications

• Ambitious IT Engineer eager to advance.
• Experience in technical support roles desired.
• Willingness to engage in ongoing learning and certification.

Responsibilities

• Provide remote technical support for external clients.
• Resolve and escalate support tickets.
• Conduct technical research for client solutions.

Skills

IT Support

1st & 2nd Line Support

Desktop Support

Remote Support

Networking

Windows Server

Active Directory

Tools

Windows OS

Exchange / Office 365

Hyper-V / VMware

Job description

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Base pay range

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Job Title

Co-Founder and CEO at Allegiance Group - MSP Expert and multiple award-winning Recruiter of the Year - Top Biller x7

Company Overview

One of the UK's main Microsoft Partners with over 20 years in business, expanding due to new client wins. Join a close-knit, friendly team environment where you can undertake project and support duties from day one.

Job Responsibilities

• Provide remote technical support for external clients
• Resolve and escalate support tickets
• Participate in large projects such as upgrades, rollouts, and migrations
• Conduct technical research for client solutions
• Log and update IT support issues
• Attend technical training and personal development sessions

Benefits

• Annual bonus
• Modern, new office
• 38.75 hours/week, Monday to Friday, 9:00am - 5:30pm
• Paid Microsoft qualifications
• Yearly company trip

Technology Stack

The company works with constantly updated technologies including:

• Windows Server
• Windows OS
• Exchange / Office 365
• Hyper-V / VMware
• Active Directory

Candidate Profile

This role suits an ambitious IT Engineer eager to advance their career and work with cutting-edge technologies daily. The company offers excellent learning opportunities and support to help you grow quickly within the team. Please send your CV if interested.

Keywords

IT Support, 1st & 2nd Line Support, Desktop Support, Remote Support, Senior IT, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services Provider

Seniority Level

• Associate

Employment Type

• Full-time

Job Function & Industries

• Information Technology
• Technology, Media, and IT Services & Consulting

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Job Locations

Lancashire, Preston, Blackpool, Blackburn, UK — various postings in the last month.