Information Technology Support Analyst

JR United Kingdom; Huntingdonshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a thriving global organization as a 1st Line IT Support Analyst, where your skills will be valued and developed. This role offers the chance to support colleagues across the UK and EMEA, ensuring smooth IT operations while gaining exposure to diverse technologies. With a strong emphasis on internal progression, you will be part of a company that invests in your growth and career development. If you are proactive, possess excellent communication skills, and have experience in IT support, this is an exciting opportunity to make a significant impact in a respected industry leader.

Benefits

Career progression opportunities

Development investment

Work for an industry leader

Qualifications

• 1-3 years of IT support experience in a Windows environment.
• Strong knowledge of Active Directory and Office 365.

Responsibilities

• Providing 1st line IT support to internal users across the UK and EMEA.
• Building and configuring laptops and PCs.

Skills

Active Directory

Office 365

Problem-solving

Communication Skills

Job description

Social network you want to login/join with:

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Client:

The ONE Group Ltd

Location:

huntingdonshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

IT Support Analyst

St Ives

Are you looking for an IT support role where you can grow your skills in a thriving global organisation? Do you want to be part of a business that values internal progression and invests in its employees? If so, this could be the perfect opportunity for you!

We’re working with a leading company that dominates its industry, providing cutting-edge services across the UK and EMEA. Due to an internal promotion, they’re now looking for a 1st Line IT Support Analyst to join their team.

You’ll play a crucial role in keeping their IT systems running smoothly, supporting colleagues across multiple regions while gaining exposure to a range of technologies. Many of their employees have been with the company for years—proof of the fantastic career development opportunities available!

What You’ll Be Doing:

• Providing 1st line IT support to internal users across the UK and EMEA
• Managing the new starter and leaver process to ensure smooth transitions
• Building and configuring laptops and PCs
• Assisting the infrastructure team and supporting wider IT operations
• Contributing to the security and stability of the IT environment

What We’re Looking For:

• 1-3 years of IT support experience in a Windows environment
• Strong knowledge of Active Directory and Office 365
• A problem-solving mindset with a proactive approach
• Excellent communication skills, with the confidence to support colleagues at all levels
• The ability to work on-site in St Ives (Cambridgeshire) 5 days a week
• Full right to work in the UK (visa sponsorship is not available)

This is not an entry-level position.

Why Join?

• Be part of a company that invests in your development
• Work for an industry leader with a strong reputation and global presence
• Excellent career progression opportunities—this role is available because someone was promoted internally!

For more details and a full job description, get in touch with Andy Clarke at The One Group today!