Information Technology Support Analyst

JR United Kingdom; Bristol; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A managed service provider based in Bristol is seeking an IT Support Analyst to join their growing team. The role involves handling 1st and 2nd line queries using the Microsoft Windows tech stack, with an initial focus on training through on-site work. Competitive salary and attractive benefits await the successful candidate.

Benefits

25 days holiday

Company Pension scheme

Eye care scheme

Free on-site parking

Qualifications

• Experience with 1st and 2nd line queries in IT support.
• Familiarity with Windows Server and networking skills.
• Previous experience at a managed service provider is a plus.

Responsibilities

• Support clients with IT issues in a managed service environment.
• Assist with Windows server maintenance and basic networking.
• Provide hardware support including laptop setups.

Skills

IT Support experience

Windows Server

DHCP

DNS

Basic Networking skills

Laptop builds

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

bristol, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

5

Posted:

07.06.2025

Expiry Date:

22.07.2025

col-wide

Job Description:

IT Support Analyst

Location: Bristol

Hybrid: 3 days a week in the office

About the Role

Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience.

The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be on site 5 days a week for the first 3 months to help you get up to speed.

Skills Required

• Experience working in an IT Support team working with 1st and 2nd line queries.
• Windows Server
• DHCP, DNS
• Basic Networking skills VLAN, LAN and WAN
• Hardware Laptop builds
• Previous experience working for a managed service provider is desirable but not essential

What’s on Offer

• Salary up to £35,000, depending on experience
• 25 days holiday
• Company Pension scheme
• Eye care scheme
• Free on-site parking

What’s next?

If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty.