Information Technology Support Analyst (O365) - Exeter - New

RedRock Resourcing; Exeter; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading organisation in the South West is seeking an IT Support Analyst for their Exeter office. This hybrid role requires candidates with helpdesk experience, particularly in Windows 10/11, iOS support, and Office 365. The company emphasizes professional growth and offers an engaging work environment.

Qualifications

• Previous experience of working in a helpdesk environment.
• Experienced with Windows 10/11 support and troubleshooting.
• Basic networking skills, including WI-FI and network cabling.

Responsibilities

• Provide support for Windows 10/11 and troubleshooting.
• Manage & support Office 365 suite and related tasks.
• Assist with Active Directory and Group Policy management.

Skills

Windows 10/11 support

iOS mobile phone support

Office 365 suite support

Active Directory

Basic networking skills

Tools

Intune

Exchange Online

PowerShell

Job description

IT Support Analyst (O365) - Exeter - New Role!

Location: Exeter (Hybrid)

A leading organisation - with offices throughout the South West - requires an IT Support Analyst to join its growing team.

Suitable candidates will have the following relevent experience:

• Previous experience of working in a helpdesk environment
• Experienced with Windows 10/11 support and troubleshooting
• Experienced with iOS mobile phone support
• Experienced with Office 365 suite support and management
• An understanding of Active Directory/Group Policy
• Basic networking skills, WI-FI, and network cabling

Additionally. exposure to the folloiwng would be advantageous:

• Experience of managing devices within Intune
• Experience supporting professional services environments
• Experience managing mailboxes within Exchange Online
• Ability to read and understand basic PowerShell commands and scripts

Great opportunity to join an organisation that will invest in your development and future! Please send CV for full job description and an informal chat.