Information Technology Support Analyst

JR United Kingdom; Bath; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A managed service provider in Bath seeks an IT Support Analyst to join their growing team. This hybrid role involves supporting clients with 1st and 2nd line queries, requiring a strong foundation in Windows technologies and networking. The position offers competitive pay and comprehensive benefits, including 25 days of holiday and a company pension scheme.

Benefits

25 days holiday

Company Pension scheme

Eye care scheme

Free on-site parking

Qualifications

• Experience in an IT Support team handling 1st and 2nd line queries.
• Working knowledge of Windows Server, DHCP, and DNS.
• Basic networking abilities (VLAN, LAN, WAN) and hardware skills.

Responsibilities

• Support first and second line queries in a hybrid IT support role.
• Assist with hardware setups and network management.
• Collaborate with team members to resolve technical issues.

Skills

Windows Server

DHCP

DNS

Basic Networking skills

Hardware Laptop builds

1st and 2nd line support

Job description

Social network you want to login/join with:

Information Technology Support Analyst, bath

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Client:

Location:

bath, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

IT Support Analyst

Location: Bristol

Hybrid: 3 days a week in the office

About the Role

Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience.

The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be on site 5 days a week for the first 3 months to help you get up to speed.

Skills Required

• Experience working in an IT Support team working with 1st and 2nd line queries.
• Windows Server
• DHCP, DNS
• Basic Networking skills VLAN, LAN and WAN
• Hardware Laptop builds
• Previous experience working for a managed service provider is desirable but not essential

What’s on Offer

• Salary up to £35,000, depending on experience
• 25 days holiday
• Company Pension scheme
• Eye care scheme
• Free on-site parking

What’s next?

If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty.