This Digital Services post at Sheffield City Council covers the Council's websites, intranet, microsites, internal systems and online services. The holder works with user researchers, content designers and developers to turn research into user journeys, prototypes and implementation-ready designs. The work spans public-facing and internal business systems, with a mobile-first approach, accessibility to WCAG standards and Figma as the design tool.
What the job involves
- Design user-centred digital experiences that are simple, intuitive and accessible
- Use research, analytics and stakeholder feedback to improve user journeys and interfaces
- Turn concepts, user flows and wireframes into polished, implementation-ready designs
- Design mobile-first responsive interfaces that work across desktop and other devices
- Design services that meet public sector accessibility requirements, including for assistive technology users
- Apply design systems, components and style guidelines consistently
- Work with user researchers, developers and service teams from design through to implementation
- Lead UX/UI improvement projects across websites, intranets, internal systems and digital services
- Contribute to design systems, component libraries, design standards and reusable patterns
Experience
- UX/UI design across the end-to-end user journey
- Planning and delivering evidence-based user-centred design
- Creating concepts, user flows, wireframes, prototypes and high-fidelity designs
- Designing responsive, mobile-first interfaces
- Designing for public-facing and internal business systems
- Working closely with developers through delivery
Skills & knowledge
- Working with design systems and established patterns
- Analysing research, analytics and feedback to make design recommendations
- Presenting design concepts clearly to varied stakeholders
- Using Figma
- WCAG and accessible design principles
What’s offered
- Generous holiday entitlement
- Flexible working options, including reduced hours, part time or job share
- Support for staff with unpaid caring responsibilities to work flexibly
- Guaranteed interview under the scheme for disabled applicants, care leavers and armed forces veterans who meet the essential criteria