Information Security Officer

Sanctuary Group; Worcester; Hybrid; GBP 47,000 - 49,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Job summary

Sanctuary Group in Worcester is seeking an experienced Information Security Officer to join our Technology Security team. The role focuses on protecting data and systems, providing security guidance, and ensuring governance and compliance across the group.

You will work across policies, incident resolution, and liaison with the Service Desk to maintain a high standard of security and customer service. A strong IT security background and knowledge of ISO27001/GDPR are essential.

Qualifications

• Experience in implementing and maintaining information security practices in large organisations.
• Proven ability to meet deadlines and prioritise workloads.
• Experience resolving technical security issues and using information security tools.
• Knowledge of ISO27001 and GDPR regulatory frameworks.
• Ability to extract and interpret data from systems.
• Strong communication and customer care skills.

Responsibilities

• Develop and maintain information security policies and processes to protect data, systems and apps.
• Provide governance and compliance advice to staff and partners.
• Support resolution of customers’ security issues and queries.
• Coordinate with the Technology Service Desk to ensure high-quality support.
• Appraise new and existing processes for future security needs.
• Identify risks and vulnerabilities and raise awareness across the Group.
• Promote digital health and wellbeing across the organisation.

Skills

Information security

Deadline-driven

Security issue resolution

Security tools

ISO27001

GDPR

Data analysis

Data Protection Act

Communication skills

Tools

Security tools

Job description

Information Security Officer

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Worcester based with a balance of home and office working

£46,575- £49,012 per year

35 hours per week

We are looking for an experienced Information Security Officer to join our Technology Security team within the Group's Technology Department. The team consists of 4 people who are responsible for protecting the confidentiality, integrity, and availability of the Group's data and technology. They do this by providing security expertise to staff to develop a culture of security, awareness, compliance, and inclusion throughout the Group. If you have a passion for the security and privacy of individuals and systems this may be the role for you.

The role of Information Security Officer will include:

• Supporting the development and maintenance of information security policies and processes to ensure data, systems and applications are secure and robust
• Providing support and advice to staff and partners on governance and compliance frameworks, policies and procedures as needed
• Supporting the effective resolution of customers’ security issues and queries
• Liaising with the Technology Service Desk to ensure a high-quality level of customer service is provided
• Carrying out appraisals of new and existing processes and their suitability to meet the future needs of the Group whilst meeting security requirements
• Identifying risks and vulnerabilities and raising awareness of these information security issues
• Promoting digital health and wellbeing

Skills and experiences:

• Working knowledge of information security practices in a large and complex organisation
• Proven experience of working to deadlines and prioritising work loads
• Experience of resolving technical security related issues
• Experience of information security tools
• Knowledge of security frameworks such as ISO27001 and NIST
• Experience of data protection, UK legislation and GDPR
• Ability to extract and interpret computerised data
• Knowledge of the Data Protection Act and its application
• Excellent communication, interpersonal and customer care skills

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and toolsEmployee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £33,397 with an additional policy allowance of £13,178 per annum (rising to £35,144 with an additional policy allowance of £13,867 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

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Service Desk, Customer Service