Talent Engagement Administrator

Sanctuary Care Ltd; Worcester; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Pension contributions

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Wellbeing support

Staff Networks

Job summary

Sanctuary Group in Worcester is seeking a Talent Engagement Administrator to support the end-to-end recruitment process within the Central Talent Team. You will publish adverts, coordinate pre-employment checks, manage queues, and advise hiring managers and candidates to ensure compliant processes.

The role offers hybrid working between home and office, a salary of £25,844–£27,209, and a supportive environment with emphasis on inclusion and career development.

Qualifications

• Administrative experience in a similar role is essential.
• Customer service excellence with a positive candidate experience.
• Clear and professional communication with stakeholders.
• Strong organisational skills with workload management and deadlines.
• Attention to detail and accurate data handling.

Responsibilities

• Maintain recruitment administrative processes and systems; identify improvements to support recruitment services.
• Provide managers and colleagues with guidance on recruitment queries and policy compliance.
• Assist in developing recruitment administration to provide efficient services for Talent and Resourcing teams.
• Maintain relationships with stakeholders to ensure high standards of customer care.

Skills

Administrative experience

Customer service excellence

Clear communication

Strong organisational skills

Attention to detail

Discretion & integrity

Good IT skills

Tools

Excel

Microsoft Office

SuccessFactors

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Talent Engagement Administrator

Worcester based with a balance of home and office working

£25,844 - £27,209 per year

35 hours per week

We have an exciting opportunity for a strong Administrator to join one of our HR functions. This role sits within the Central Talent Team (CTT), who are responsible for supporting the end-to-end recruitment process. This role is a varied role which will give you the opportunity to work closely with hiring managers from the initial recruitment request through to onboarding successful candidates.

You’ll be responsible for working across different platforms. managing internal approvals, publishing job adverts, and coordinating pre-employment checks including right to work, criminal records, and references. You’ll also help manage a shared mailbox, responding to complex recruitment queries with professionalism and care.

To be successful in this role you will be confident in providing administrative services whilst also advising hiring managers and candidates ensuring processes are followed.

The role of Talent Engagement Administrator will include:

• Maintaining an effective and efficient recruitment administrative processes and systems, identifying and implementing improvements, to support the provision of recruitment services for the Group
• Provide managers and colleagues with clear guidance and advice, in response to recruitment and related HR queries, ensuring compliance with Group policy and relevant legislation
• Assist in the development of recruitment administration and processes to provide efficient, customer focused services to support the wider Talent and Resourcing teams
• Support the development and maintenance of effective relationships with stakeholders, assisting in addressing any issues or shortfalls in order to ensure the delivery of high standards of customer care.

Skills and experiences:

• Administrative experience Proven experience within a similar administrative role is essential
• Customer service excellence , with a strong focus on delivering a positive candidate and stakeholder experience
• Clear and professional communication skills , keeping stakeholders informed throughout the process
• Strong organisational skills , with the ability to manage your own workload, prioritise tasks, and meet deadlines
• Attention to detail , ensuring accurate data handling and timely updates to records
• Discretion and integrity , maintaining confidentiality at all times
• Good IT skills with working knowledge of Excel and Microsoft Office. We use SuccessFactors as our ATS

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £25,844 per annum (rising to £27,209 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.